74xxl Posted March 29, 2014 Share Posted March 29, 2014 Hi! When customers try to create a new account, they receive this error: "TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror" It appears only on the German interface. The registration worked on English and Romanian interface. Link: http://nexgenails.de/de/login?back=my-account. Thank you! Link to comment Share on other sites More sharing options...
NemoPS Posted March 29, 2014 Share Posted March 29, 2014 Theme folder, authentication.js, change line 82 from error = "TECHNICAL ERROR: unable to load form.\n\nDetails:\nError thrown: " + XMLHttpRequest + "\n" + 'Text status: ' + textStatus; to error = "TECHNICAL ERROR: unable to load form.\n\nDetails:\nError thrown: " + errorThrown + "\n" + 'Text status: ' + textStatus; It should give you more details Link to comment Share on other sites More sharing options...
74xxl Posted March 29, 2014 Author Share Posted March 29, 2014 (edited) Thanks, Nemo1! Yes, the error message is more verbose, but I am still don't know how to solve. Message: TECHNICAL ERROR: unable to load form. Details: Error thrown: SyntaxError: JSON Parse error: Unrecognized token '?' Text status: parsererror This error shows up in Safari on MacOS On Windows, in IE: TECHNICAL ERROR: unable to load form. Details: Error thrown: SyntaxError: Invalid character Text status: parsererror Firefox and Chrome: TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror Edited March 29, 2014 by 74xxl (see edit history) Link to comment Share on other sites More sharing options...
74xxl Posted March 30, 2014 Author Share Posted March 30, 2014 It's possible that the lack of a German module to cause this? If yes, do you know such a module available for Prestashop 1.6? Thanks! Link to comment Share on other sites More sharing options...
NemoPS Posted March 31, 2014 Share Posted March 31, 2014 Hm. THe response page appears to be broken. For the sake of completeness, can you add console.log(errorThrown ) right after that error? Link to comment Share on other sites More sharing options...
74xxl Posted March 31, 2014 Author Share Posted March 31, 2014 Added, but still no clue! Link to comment Share on other sites More sharing options...
El Patron Posted March 31, 2014 Share Posted March 31, 2014 as 1.6.0.5 is new.. I suggest given lack of progress to open a forge report here: http://forge.prestashop.com/secure/Dashboard.jspa please if you would post the link of the created issue link back here. Link to comment Share on other sites More sharing options...
vekia Posted March 31, 2014 Share Posted March 31, 2014 answer is easy: http://www.prestashop.com/forums/topic/316966-technical-error/ you've got exactly the same problem: mysterious red dot enjoy 1 Link to comment Share on other sites More sharing options...
74xxl Posted March 31, 2014 Author Share Posted March 31, 2014 vekia, I can not thank you enough! I used the editor from the hosting company file manager to modify the translation file for the Contact information block. Luckily I had the original file. Also big thanks for Nemo1 and El Patron help. Thanks again, guys! Link to comment Share on other sites More sharing options...
El Patron Posted March 31, 2014 Share Posted March 31, 2014 vekia legend? more like rock star. Link to comment Share on other sites More sharing options...
radioheadpeter Posted April 23, 2014 Share Posted April 23, 2014 Hello: I have the same error, i've tried a thousand things and i can not find the solution. The registration worked on english but not in the spanish interface. The console does not show me anything. my web is: http://www.recambiosagricolasonline.com/es/autenticacion?back=my-account Link to comment Share on other sites More sharing options...
vekia Posted April 23, 2014 Share Posted April 23, 2014 Hello: I have the same error, i've tried a thousand things and i can not find the solution. The registration worked on english but not in the spanish interface. The console does not show me anything. my web is: http://www.recambiosagricolasonline.com/es/autenticacion?back=my-account at the moment youv'e got there internal server error. i can't check it due to this. turn on error reporting. Link to comment Share on other sites More sharing options...
radioheadpeter Posted April 23, 2014 Share Posted April 23, 2014 Yes, I'm trying to find a solution, i had internal error for a time but I have not found a way to solve it Link to comment Share on other sites More sharing options...
vekia Posted April 23, 2014 Share Posted April 23, 2014 Yes, I'm trying to find a solution, i had internal error for a time but I have not found a way to solve it turn on error reporting - this is first step in debug process. Link to comment Share on other sites More sharing options...
radioheadpeter Posted April 23, 2014 Share Posted April 23, 2014 ok, define('_PS_MODE_DEV_', true);? Link to comment Share on other sites More sharing options...
radioheadpeter Posted April 24, 2014 Share Posted April 24, 2014 thank you very much vekia, the end was for languages but did not give me any problems on the console. I have restored the language to its initial value. Link to comment Share on other sites More sharing options...
vekia Posted April 24, 2014 Share Posted April 24, 2014 thank you very much vekia, the end was for languages but did not give me any problems on the console. I have restored the language to its initial value. hello so after reuploading original language files, everything started to work? Link to comment Share on other sites More sharing options...
radioheadpeter Posted April 26, 2014 Share Posted April 26, 2014 hello so after reuploading original language files, everything started to work? Yes, i always use Note++ but without ever realizing it I have had to use the notepad XD Link to comment Share on other sites More sharing options...
yoninov Posted December 27, 2014 Share Posted December 27, 2014 Hello, My customers are not able to create new account. When they key in their email account at the login page to create new account the following error happens; “TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror” site is: jettools.bg Please any help Link to comment Share on other sites More sharing options...
NemoPS Posted December 29, 2014 Share Posted December 29, 2014 Could you share your site's url? Link to comment Share on other sites More sharing options...
yoninov Posted December 29, 2014 Share Posted December 29, 2014 (edited) http://jettools.bg Edited December 29, 2014 by yoninov (see edit history) Link to comment Share on other sites More sharing options...
yoninov Posted December 29, 2014 Share Posted December 29, 2014 (edited) http://jettools.bg Problem is solved module Order Management for Admin Edited December 29, 2014 by yoninov (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted January 2, 2015 Share Posted January 2, 2015 http://jettools.bg Problem is solved module Order Management for Admin thank you for informtions you just removed / disabled the module? Link to comment Share on other sites More sharing options...
freddie1946 Posted January 30, 2015 Share Posted January 30, 2015 I have the same problem in italian but not with english and french! Link to comment Share on other sites More sharing options...
freddie1946 Posted January 31, 2015 Share Posted January 31, 2015 Solved by installing original package language again.I hope it will be useful for someone else. Link to comment Share on other sites More sharing options...
vekia Posted January 31, 2015 Share Posted January 31, 2015 hello you probably modified languages MANUALLY in language files solution is the same as for other posts here, use editor that saves files with utf-8 without bom encoding. Link to comment Share on other sites More sharing options...
waitmyway3172 Posted February 2, 2015 Share Posted February 2, 2015 can anyone help me? My website has a similar problem that after create an account and click register button, it always show a black white page. But in the backend you can see the account is already created. Even I turn on the reporting mode, still the same blank page. My website: www.xicart.com Please help???? Link to comment Share on other sites More sharing options...
NemoPS Posted February 2, 2015 Share Posted February 2, 2015 Weird, nothing is sent out, not even a 500. Try disabling friendly urls and test it Link to comment Share on other sites More sharing options...
waitmyway3172 Posted February 2, 2015 Share Posted February 2, 2015 Weird, nothing is sent out, not even a 500. Try disabling friendly urls and test it Dear Nemo1, thanks so much for your quick reply. I've already disable the friednly urls from my website, but nothing change. Any other suggestions? I really appreciate for your helping www.xicart.com Link to comment Share on other sites More sharing options...
waitmyway3172 Posted February 3, 2015 Share Posted February 3, 2015 Dear, I got the below error report when I turn the debug mode on,please advise : Fatal error: Uncaught exception 'Exception' with message 'Please provide a valid token and secret (token: , secret: )' in /home/xicarkkg/public_html/modules/loyaltylion/lib/loyaltylion-client/main.php:47 Stack trace: #0 /home/xicarkkg/public_html/modules/loyaltylion/loyaltylion.php(775): LoyaltyLion_Client->__construct(false, false, Array) #1 /home/xicarkkg/public_html/modules/loyaltylion/loyaltylion.php(445): LoyaltyLion->loadLoyaltyLionClient() #2 /home/xicarkkg/public_html/classes/Hook.php(507): LoyaltyLion->hookActionCustomerAccountAdd(Array) #3 /home/xicarkkg/public_html/controllers/front/AuthController.php(441): HookCore::exec('actionCustomerA...', Array) #4 /home/xicarkkg/public_html/controllers/front/AuthController.php(252): AuthControllerCore->processSubmitAccount() #5 /home/xicarkkg/public_html/classes/controller/Controller.php(171): AuthControllerCore->postProcess() #6 /home/xicarkkg/public_html/classes/Dispatcher.php(373): ControllerCore->run() #7 /home/xicarkkg/public_html/index.php(28): DispatcherCore->dispa in/home/xicarkkg/public_html/modules/loyaltylion/lib/loyaltylion-client/main.php on line 47 Link to comment Share on other sites More sharing options...
NemoPS Posted February 4, 2015 Share Posted February 4, 2015 This module is clearly broken: loyaltylion Get rid of it Link to comment Share on other sites More sharing options...
waitmyway3172 Posted February 12, 2015 Share Posted February 12, 2015 Thank you very much Nemo1, it became normal after I disabled loyaltylion module Link to comment Share on other sites More sharing options...
mitzayapa Posted February 12, 2015 Share Posted February 12, 2015 (edited) Hey guys i´m struggling with that error too , users can´t register. (TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror) . Mine is a test page , ( https://www.mitza.es). help please! Edited September 5, 2018 by mitzayapa (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted February 13, 2015 Share Posted February 13, 2015 SOmething is echoing out this: <pre></pre> Hard to tell what Link to comment Share on other sites More sharing options...
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