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Corrupted pdf attachments in email


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I have installed an instance of Prestashop on openshift . The instance works fine i have just one issue the pdf that get's emailed during order payment confirmation and delivery is corrupted.

 

The invoice generated in backoffice is correct but the one sent via Email is corrupted.

Attached below 

IN000001.pdf

 

And one from backoffice 

IN000001 (2).pdf

 

Is there something wrong in prestashop setup . I had the same issue with preastashop 1.5 so i thought it might be a bug resolved in 1.6 but judging by the fact that it is still not working i believe there is something wrong with my environment.

Edited by rajivenator (see edit history)
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Hello,

 

Attachments generally get corrupt while sending and receiving files because of virus attack. You can request the sender to again send the invoice as this is the only solution which you can try.

 

If repairing the invoice is very important to you then you can use third party PDF recovery tool to repair the corrupted PDF document. One of the trusted product is SysInfoTools PDF Repair software. If you are not sure to go for third party software then just try the demo version of this software and check whether it recovers data or not.

 

Thanks.

Edited by cely (see edit history)
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I am understood. your problem "Don't worry" my friend. You can easily recover your data from corrupted PDF files by using effective third party software. I would like to recommend Kernel for PDF Repair tool to resolve all problem without losing any original data from PDF files.


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  • 1 month later...

Hi,

When you face such type of errors in PDF, then be sure that your PDF file has got corrupt. And due to this is you cannot open any mail attachments which you have received. Therefore you should use PDF File Repair Tool which is an excellent repair tool to repair the corrupt PDF file. This repair tool easily scans all the corrupt files and recovers all data and fixes the corruption file.

 

 

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I have installed an instance of Prestashop on openshift . The instance works fine i have just one issue the pdf that get's emailed during order payment confirmation and delivery is corrupted.

 

The invoice generated in backoffice is correct but the one sent via Email is corrupted.

Attached below 

attachicon.gifIN000001.pdf

 

And one from backoffice 

attachicon.gifIN000001 (2).pdf

 

Is there something wrong in prestashop setup . I had the same issue with preastashop 1.5 so i thought it might be a bug resolved in 1.6 but judging by the fact that it is still not working i believe there is something wrong with my environment.

The PDF sent by email is simply shortened. I would think about a server problem (emails in general or PHP timeout).

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  • 4 months later...
  • 5 months later...

Effective PDF Repair software that repairs corrupt or damaged PDF files and restores forms, headers/footers, word art, clip art, page format, charts, shapes, and tables.Using this all-in-one software, you can repair corrupted or damaged PDF files and remove all PDF file corruption issues. It is supportable all version of PDF files and windows operating systems.For any query,Visit here:- http://www.softmagnat.com/pdf-repair.html
 

Edited by francisconking (see edit history)
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