klara_galaxee Posted March 27, 2014 Share Posted March 27, 2014 Hello ! I am having a problem in my admin panel , product -> price , the tax rule (VAT) isn't applying to my pretax wholesale price. I added a photo where it can be seen that the retail price with tax is the same although the tax rule is selected. Please help! Thanks alot in advance! Link to comment Share on other sites More sharing options...
klara_galaxee Posted April 1, 2014 Author Share Posted April 1, 2014 Please help me with this topic! I can't add any more products to my shop until I solve this, I can't figure out why the retail price with tax is the same with tax selected . Link to comment Share on other sites More sharing options...
stottycabanas Posted April 1, 2014 Share Posted April 1, 2014 In back office, go into Localization->Taxes. Does the Rate column contain the value of 24% against the tax called 'RO Standard Rate (24%)'? Cheers, Dave Link to comment Share on other sites More sharing options...
klara_galaxee Posted April 1, 2014 Author Share Posted April 1, 2014 I attached a photo of my localization-> tax admin page look like. it doesn't says ro standard rate 24% there, but tva ro 24% . does that make a difference? Link to comment Share on other sites More sharing options...
klara_galaxee Posted April 1, 2014 Author Share Posted April 1, 2014 Ro tax rate 24% is in tax rule section in localizations, and it's enabled, but it somehow doesn't help me in my product recalculation when its selected . Link to comment Share on other sites More sharing options...
stottycabanas Posted April 1, 2014 Share Posted April 1, 2014 Sorry 'RO Standard Rate (24%)' is indeed a tax rule, not a tax. However, adding a new tax rule is a 2-step process - I think you've only done the first step. See here: http://doc.prestashop.com/display/PS15/Understanding+Local+Settings#UnderstandingLocalSettings-TaxRules Once the relevant countries for this tax rule have been added, I think you'll be OK. Cheers, Dave 1 Link to comment Share on other sites More sharing options...
klara_galaxee Posted April 2, 2014 Author Share Posted April 2, 2014 OK, I configured a country for my tax rule, but still the same , not recalculting my final price with tax. I attached a photo of my tax rule configured .. Link to comment Share on other sites More sharing options...
stottycabanas Posted April 3, 2014 Share Posted April 3, 2014 Hi, I've now been able to reproduce the results you obtained, on a test 1.5.6.1 store. First, I set up a new tax rule based on a 24% tax, where I chose all countries. In this case, the 24% tax was correctly applied to the base price in back office when I set up a new product. Then, I added another tax rule where I just chose Romania. This time when adding a new product, the 24% tax was not added (same result as you). Then I tried another tax rule where I just chose United Kingdom. This time the 24% was added correctly. I found that as long as my list of countries included United Kingdom (which is the default country I chose at installation), the tax was correctly added to the base price in back office. However, whatever was shown in the back office, in front office the price did include tax if the delivery address was in a country linked to the relevant tax rule (and excluded tax for other countries). In your case, if you choose all countries for the tax rule, the price will display correctly in back office. However, my question to you is: what was the default country you specified at installation? If it was Romania, then I'm really struggling to explain why a tax rule with just Romania didn't show correctly on the back office product page. Hope that's not too confusing! Cheers, Dave 1 Link to comment Share on other sites More sharing options...
klara_galaxee Posted April 8, 2014 Author Share Posted April 8, 2014 I attached a photo of the tax rule after I chose United Kingdom , for this tax rule (TVA 24%). Looks like I already selected UK for this tax rule which should work for the product price , but it's not working. I donb't know what to do more. Its weird enough it works for you with all countries and UK but for me is not. Link to comment Share on other sites More sharing options...
BenC Posted April 8, 2014 Share Posted April 8, 2014 Hi, I am having this problem, did you ever find a solution? Link to comment Share on other sites More sharing options...
stottycabanas Posted April 8, 2014 Share Posted April 8, 2014 I attached a photo of the tax rule after I chose United Kingdom , for this tax rule (TVA 24%). Looks like I already selected UK for this tax rule which should work for the product price , but it's not working. I donb't know what to do more. Its weird enough it works for you with all countries and UK but for me is not. Previously you had a tax rule called RO Standard Rate (24%). Is the tax rule TVA (24%) replacing that or in addition to it? I suggest you delete any existing tax rules relating to 24%, then set up one new one where you just select All countries. Don't then try & edit any individual countries (that's why you got the error message). Then make sure your product(s) use that new tax rule and check the back office price again. Cheers, Dave Link to comment Share on other sites More sharing options...
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