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[workaround found] Mail problem, but test mail worked correctly...


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Hi,

just installed 1.2.4 cleanly.

During the install-guide, test mail was sent and received correctly.
When using the shop, mails is send but never received (applies to all mail activity to admins/customers)

How is the test-mail different from the shop-mail ?
Something must be different, since it's not working.

Log-files shows no problems - how to troubleshoot/continue ?

I have ofcourse read a lot in the forums, but not located any solutions.

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Allright - got it working now.

The test-mail during the install-guide is using a mail-address belonging to the domain (no-reply@domain) as sender.
After the initial install I inserted my private mail-address, which is from another domain.

Then it stopped working.
I don't get mail's when a new order is placed or from the contact form.

If I change the sender/reciever mail-address to one that belongs to the domain, all mail-notifications is working again.
So I just created a mail-address that belongs to the domain, and then made a permanent forwarding rule that will forward all mails to my private mail-address.

Don't know is this is presta, my web-hosting-company or mail-company that is doing the restrictions, but now I have a working workaround :-)

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  • 1 month later...

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