Checkout URLs + Google Analytics Funnels

[jamiedevine]

Hi,

 

I'm trying to set up PrestaShop with Google Analytics to track conversions.

 

Currently when I go the checkout i'm getting some strange URLs. For a start whole checkout seems to be done under /order? I'm using the 5 step checkout mode.

 

Here are the URLs for each step as it stands:

 

• Summary - /order
• Address - /order?step=1
• Shipping - /order
• Payment - /order?multi-shipping=

 

This is pretty useless for tracking the customers progress through the checkout. Why is it all done under one URL? How does Prestashop know which step you're on?

 

Is there any way to use more descriptive URLS? For example:

 

• Summary - /checkout/summary
• Address -  /checkout/address
• Shipping - /checkout/shipping
• Payment - /checkout/payment

 

This would be a lot more useful when trying to work with Google Analytics and would make more sense to a human.

 

Thanks,

Jamie!

Edited March 25, 2014 by jamiedevine (see edit history)

[photographer]

hello. 

I have the same issue, please offer help. 

 

Thanks!

[cyremia]

Same here. What would be the right funnel for Google Analytics?

[artofadornment]

According to the instuctions in the Google Analytics module "configure" page, these URLs are supposed to work for 5-step checkout whether you have updated to Univeral Analytics or not:

 

/order-confirmation.php <-- case sensitive (destination)

 

/product.php <-- not required

/order/step0.html

/authentication.php

/order/step1.html

/order/step2.html

/order/step3.html

 

However if you use these URLS, the funnel does not "verify" when you check it in Google's Univeral Analytics goal setup (goal details). No idea if they work despite not verifying yet - I switched from OPC to 5-step just today so I will watch and see if I get any data over the next few days. Could anyone let us know if they have URLs that definitely work though?

Edited September 10, 2014 by artofadornment (see edit history)

[photographer]

BUMP

[HaCos]

According to the instuctions in the Google Analytics module "configure" page, these URLs are supposed to work for 5-step checkout whether you have updated to Univeral Analytics or not:

 

/order-confirmation.php <-- case sensitive (destination)

 

/product.php <-- not required

/order/step0.html

/authentication.php

/order/step1.html

/order/step2.html

/order/step3.html

 

However if you use these URLS, the funnel does not "verify" when you check it in Google's Univeral Analytics goal setup (goal details). No idea if they work despite not verifying yet - I switched from OPC to 5-step just today so I will watch and see if I get any data over the next few days. Could anyone let us know if they have URLs that definitely work though?

Did you tried the ganalytics module ?

Please let us know is you manage to track checkout process .

[artofadornment]

Did you tried the ganalytics module ?

Please let us know is you manage to track checkout process .

 

Yes, that is the module I am using, and the URLs they suggest do not work. If I go to Anaylitics and view Reporting > Conversions > E-commerce I can see data on successful conversions, but Reporting > Conversions > Goals shows nothing, the funnel isn't being tracked.

[copycharlie]

I hope it will help somebody.

Presently I use in Presta 1.6 "/order-confirmation" as my main goal and  it works for orders paid via bank transfer.

 

And this is my sales funnel.

1. /order

2. /login?multi-shipping=0

3. /order?step=1

4. /order

5. /order?multi-shipping=

6. /module/bankwire/payment

Unfortunately goal "/order-confirmation"  is still not being tracked by GA for orders paid via Paypal and other 3rd party services.
If anybody knows which might causes the problem, I will appreciate any help.

artofadornment does GA e-commerce modul trakcs your conversion properly?
Have you ever compared data directly form Prestashop statistics with GA e-commerce?

[kcasasbuenas]

Hi all, I need some help I also have the same problem, I need to change the url of the buying process in order to use GA , who could solve the issue?

please share information .

[anconstantinescu]

Hi all, I need some help I also have the same problem, I need to change the url of the buying process in order to use GA , who could solve the issue?

 

please share information .

Same here. Bump from my side.

[Programmers Direct]

I believe you just need /order-confirmation.php to track checkouts(which tracks PayPalUSA module for me perfectly, although does not show when refund was generated.)

/prices-drop for the price drop or specials page

/quick-order for one page checkout

/product for products page

/ for home page

 

I hope this helps you all please let me know what you all experience with the information and whether or not it works for you.

 

I am now working more funneling and will update with the results.

[Arpels]

Hello,

 

Latest post is a bit old but, did anyone find out how to manage that ? 

 

The issue here is just about changing the URL of the first step OR the shipping step, as both has the same URLs in Prestashop 1.6

 

Best,

K

[ballashop]

the same issue

[gr.farshbaf]

Anyone could find a work around this strange issue? How to exactly setup checkout funnel in 5-step model?

[wucherpfennig1]

bump

[oliiix]

stupiiiiiddddddd 😃 I will open a bug report for this... this should seriously be done different

[pyjacques]

On 3/25/2014 at 11:38 AM, jamiedevine said:

Is there any way to use more descriptive URLS? For example:

 

• Summary - /checkout/summary
• Address -  /checkout/address
• Shipping - /checkout/shipping
• Payment - /checkout/payment

Someone has the solution ?

[Naor]

Hi Guys, I'm too is trying to make the URL of the Checkout (Order) process-page more track-able....

Was hopping to first change the URL text from Order to Checkout and then to add some additional URI text as shows bellow:

• Summary - /checkout/summary
• Address -  /checkout/address
• Shipping - /checkout/shipping
• Payment - /checkout/payment

Any assistance on this one will be highly appreciated!

 

[nicolabisio]

bump!!! It's necessary for all

[ballashop]

In 1.7 the urls are the same for address, shipping, payment method, how we can track them?

Thanks

[nicolabisio]

1 hour ago, ballashop said:

In 1.7 the urls are the same for address, shipping, payment method, how we can track them?

Thanks

It's necessary to use some info from HTML like the <body> class o something similar.

You'll need to change some Class in order to track every events or use custom module that do it for you

[GoPure Kratom]

On 9/28/2020 at 11:16 PM, ballashop said:

In 1.7 the urls are the same for address, shipping, payment method, how we can track them?

Thanks

I'm trying to figure this out and also figure out how to configure the steps in the GA.

What I think I need to do, is to add the GA Tag scripts to appropriate spots in the template file(s) which are used in the checkout process.
Even though the URL is the same, it uses different TPL files, so once you locate these (I use crude find | grep in SSH console), it should be easy to ad the Tag code triggerneing the events into these templates.

You can also use the template variables to pass variables to the GA.

This seems to be a quite common issue, but can't find a single turotial how to make this in 1.7??

[ballashop]

Hi @GoPure Kratom

I haven't had time to do this yet sorry.

Thanks for the reply.

Balla

[José M.]

Hi! Also looking to check analytics of checkout steps. Did anybody found any solution? Thanks.