Blank admin page, no errors, after move to localhost

[Dave Riley]

Heeeeelp!,

I wanted to test upgrading a 1.5.6.1 installation to 1.6 but do it offline before upgrading the live site so I copied the whole live site (database included) into an XAMPP installation on my PC. I edited the config settings for the database, deleted the smarty cache and class_index.php, changed every occurrence of the live domain in any file (including .htaccess) on the site AND in the database tables to 'localhost', removed read-only attributes on every file and directory, then fired it up.

 

The front office works fine, no problems at all, but the admin page comes up blank, just dark grey. I turned on _PS_MODE_DEV_ but no errors are displayed. There are no errors in the PHP or Apache error logs. View source of the blank admin page shows standard header stuff and a few <div>s in the body but no content.

 

I moved this 1.5.6.1 shop out the way then installed a clean 1.6 Prestashop - it works fine, front and back office. But I need to get the 1.5.6.1 to work.

 

I don't know what else to try - does anyone have any ideas please?

 

My XAMPP is running Apache 2.4.7, PHP 5.4.25, MySQL 5.5.36.

 

Thanks,

 Dave

[El Patron]

to get the error, hopefully try modifying your php.ini

 

log_errors = On

error_log = "c:/php/phperror.log"  (change path to what makes sense for your shop)

 

hopefully you can find the error  (fingers  crossed)

[Dave Riley]

Thanks El Patron but log_errors was already on, looks like it was the default in XAMPP.

[El Patron]

Thanks El Patron but log_errors was already on, looks like it was the default in XAMPP.

 

don't you just hate this sort of 'bug a boo'...

 

did you have path set?  and is it writable?

 

24 minutes till classico!

[Dave Riley]

Certainly do, at least with an error message there's something to work on.

 

Yep, the path is set and there were some errors in there, from when I hadn't properly copied the site across, but nothing since. By the way, I don't *think* it's relevant but I'm running XAMPP in a virtual PC. It's got plenty of memory though, and the PHP limit is 128MB, so I don't think that's the problem.

 

Thanks again, especially on a Sunday :-), hopefully someone will have seen this exact problem before.

[Dave Riley]

Problem SOLVED!

 

It turned out that when I copied the live site onto my PC a couple of folders were not copied, one of them was /admin/themes/default/template/controllers/login, which appears to be responsible for displaying the admin login screen.

 

What's worrying is that I did the copying (i.e. FTP downloading) using Filezilla and no errors were reported, there was nothing shown in the "Failed transfers" list. So now I can't be sure that my "safe" copies of the site are complete. Time to look more closely at server backups I think.

 

Thanks again,

 Dave