lucifer1976 Posted March 22, 2014 Share Posted March 22, 2014 (edited) Hi to all, my problem with internet Explorer and prestashop continue, look please at the images i have a lot of error with that browser. The problems don't appear with chrome or firefox, i try another pc with IE and i have the same problems. Can someone test my site with internet Explorer and help me??? I'm desperate Now i can't add product to the cart!!!!!! even with chrome and firefox.....please help me The site is www.spinningland.it and i activate the mod dev true Edited March 22, 2014 by lucifer1976 (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted March 22, 2014 Share Posted March 22, 2014 Can you bring up the developer console (f12) and see if you have any error there? Link to comment Share on other sites More sharing options...
vekia Posted March 22, 2014 Share Posted March 22, 2014 what browser version you use? i checked your website on internet explorer and seems like everything is fine there. perhaps you use some plugins in your IE ? Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 22, 2014 Author Share Posted March 22, 2014 what browser version you use? i checked your website on internet explorer and seems like everything is fine there. perhaps you use some plugins in your IE ? what browser version you use? i checked your website on internet explorer and seems like everything is fine there. perhaps you use some plugins in your IE ? i have tried even on my mother pc, same errors, i tried to disable the paypal module and seems ok can it be that module? i have upgraded to version 3.6.6 some days ago, is it possible to have the previous version to test it? Link to comment Share on other sites More sharing options...
vekia Posted March 22, 2014 Share Posted March 22, 2014 and what IE version you use? i will try it on exactly the same version, just let me know 1 Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 22, 2014 Author Share Posted March 22, 2014 (edited) and what IE version you use? i will try it on exactly the same version, just let me know i use internet Explorer 11 but this moorning i have had problem also with chrome and ipad (safari) , the chart became empty after adding a product. If you can vekia try some functions of the site for example adding product, decreasing product on the chart, the error are random. thank you in advance the remove of paypal module doesn't fix the problem can you create a test account and try the ecommerce feature please? Edited March 22, 2014 by lucifer1976 (see edit history) Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 22, 2014 Author Share Posted March 22, 2014 (edited) Another problem discovered when i try to login from the chart i receive the error TECHNICAL ERROR: unable to send login information. The error is bypassed by pressing ok two or three times on ok then i can login, is very strange i don't understand. I received also the error unable to save carrier when i choose the delivery method on the checkout i found this http://forge.prestashop.com/browse/PSCFI-5803 but i can't understand what to do in my prestashop version, the solution is for 1.4.4.0 i have tried to add the line ini_set('display_errors',_'off'); in config/config.inc.php nothing the errors continue Edited March 22, 2014 by lucifer1976 (see edit history) Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 22, 2014 Author Share Posted March 22, 2014 (edited) i'm desperate i tried all the possibility that i know, i can't solve the problem. i see that empty the browser cache help but the problem still continue, i see that other people has the same problem. i ask to a registered friend now he can't access to hi account!!!!! no one has a solution? Edited March 23, 2014 by lucifer1976 (see edit history) Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 23, 2014 Author Share Posted March 23, 2014 (edited) now i have tried to use a third partiy module to optimizate the database and some error are vanished. What can it be??? The login error on the chart page persist. Edited March 23, 2014 by lucifer1976 (see edit history) Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 23, 2014 Author Share Posted March 23, 2014 (edited) Hi to all is it possible that the problem is a server problem? Edited March 24, 2014 by lucifer1976 (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted March 27, 2014 Share Posted March 27, 2014 Hi to all is it possible that the problem is a server problem? Which is the third party module you used? That technical error can be due to server issues and memory issues. Link to comment Share on other sites More sharing options...
vekia Posted March 28, 2014 Share Posted March 28, 2014 it's abit more compilcated, somehow ie11 blocks ajax query (not for me - for me everything works well - but for lucifer) in other browsers everything is fine. i tried to solve it without possibility to reproduce, but im out of ideas, it's definitely not related to modules it's something strange between ie11 and host. i thought about header in response from server (without charset param) but ... it's not the problem too.. Link to comment Share on other sites More sharing options...
lucifer1976 Posted March 28, 2014 Author Share Posted March 28, 2014 Which is the third party module you used? That technical error can be due to server issues and memory issues. database optimization downloaded from mypresta.eu Link to comment Share on other sites More sharing options...
zAy Posted April 14, 2014 Share Posted April 14, 2014 (edited) Hello, I got your error Lucifer now, while trying my website on IE 10, been a long time testing only on chrome... When trying to create a new account, IE pops up this error: TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror So knowing that lately i have installed my Avast antivirus Addon (to tell me if webpages are secure and bla bla bla..) I have disabled it and restarted IE, and the error disappeared... I didn't go further to see if this error comes up on other pages or requests.. and i'm not sure if this could be a solution for you.. at least try disabling all your IE addons and restart it and check your website. If you are still getting the errors and all addons disabled, maybe try disabling your antivirus software or the webshield for example.. I'm just assuming that it is related to an antivirus activity... if your problem is solved then check the parameters of your web protection of your antivirus.. Cheers ! Edited April 14, 2014 by zAy (see edit history) 1 Link to comment Share on other sites More sharing options...
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