FerreireX Posted March 21, 2014 Share Posted March 21, 2014 (edited) Hello I'm update my theme, and i follow all step's but after activate the store, just have white screen. What i need to do now? Edited March 21, 2014 by FerreireX (see edit history) Link to comment Share on other sites More sharing options...
mauroagr Posted March 22, 2014 Share Posted March 22, 2014 Hi Enable the Debug in config/defines.inc.php, then the erros are showing. Thanks Mauro Link to comment Share on other sites More sharing options...
vekia Posted March 22, 2014 Share Posted March 22, 2014 detailed information about debug mode you can find here: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ TURN ON ERROR REPORTING: for releases below PrestaShop 1.5.3config/config.inc.phpfind this line @ini_set('display_errors', 'off');change to look like this: @ini_set('display_errors', 'on'); after this, instead of white page you will see error log, error log is a kind of information that informs about problems in your script (parsing errors in php, some kind of mysql errors etc.) please paste output of your error log here with regards, Milos Link to comment Share on other sites More sharing options...
tonisky Posted March 22, 2014 Share Posted March 22, 2014 (edited) Hi, I have the same problem here. After updating some modules, my store is now completely white. I turned on debug mode. And here is the error displayed: Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Notice: Use of undefined constant _PS_CORE_DIR_ - assumed '_PS_CORE_DIR_' in /home/phonepa6/public_html/classes/Media.php on line 238Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home/phonepa6/public_html/modules/homeslider/views/templates/hook/header.tpl" on line 2 "{addJsDef homeslider_loop=$homeslider.loop}" unknown tag "addJsDef"' in /home/phonepa6/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home/phonepa6/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(453): Smarty_Internal_TemplateCompilerBase->trigger_template_error('unknown tag "ad...', 2) #1 /home/phonepa6/public_html/tools/smarty/sysplugins/smarty_internal_templateparser.php(2388): Smarty_Internal_TemplateCompilerBase->compileTag('addJsDef', Array) #2 /home/phonepa6/public_html/tools/smarty/sysplugins/smarty_internal_templateparser.php(3101): Smarty_Internal_Templateparser->yy_r36() #3 /home/phonepa6/public_html/tools/smarty/sysplugins/smarty_internal_templateparser.php(3201): Smarty_Internal_Templateparser->yy_reduce(36) #4 /hom in /home/phonepa6/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667 I unpacked Prestashop 1.6 and uploaded the file classes/Media.php to overwrite the same file in my hosting server, but it didn't help. The errors are still there. Furthermore, when I click autograde, it is now all blank. Urgent. Could anyone help, please??? Edited March 22, 2014 by tonisky (see edit history) Link to comment Share on other sites More sharing options...
FerreireX Posted March 22, 2014 Author Share Posted March 22, 2014 I think i modify in the right position... The error its appear is Fatal error: Call to undefined method HeaderLinks::getCacheId() in /home/railtora/public_html/shop/modules/headerlinks/headerlinks.php on line 100 Link to comment Share on other sites More sharing options...
FerreireX Posted March 22, 2014 Author Share Posted March 22, 2014 I disable the modulo and i refresh the page, and appear other error about other modulo Can be problem of the theme? Link to comment Share on other sites More sharing options...
vekia Posted March 22, 2014 Share Posted March 22, 2014 what prestashop version you use? Link to comment Share on other sites More sharing options...
FerreireX Posted March 23, 2014 Author Share Posted March 23, 2014 1.5.3 I like to update just to version 1.6 but the theme just work for version to 1.5.6 1 Link to comment Share on other sites More sharing options...
papich Posted March 24, 2014 Share Posted March 24, 2014 I have the same problem do you have any solution? Link to comment Share on other sites More sharing options...
NemoPS Posted March 24, 2014 Share Posted March 24, 2014 Headerlinks? Uhm, it's a custom module, right? I can't remember of a module having that name on 1.5 Link to comment Share on other sites More sharing options...
FerreireX Posted March 24, 2014 Author Share Posted March 24, 2014 Yes it's a custom module, and after i disable this module, show other modulo, and successively Link to comment Share on other sites More sharing options...
NemoPS Posted March 24, 2014 Share Posted March 24, 2014 Can you post all errors? They are likely not compatible with the ps version you run them on Link to comment Share on other sites More sharing options...
FerreireX Posted March 24, 2014 Author Share Posted March 24, 2014 I think you right, this new update in my theme probably is not compatible with my prestashop version (1.5.3), i use this theme in 1.6, and work's almost thing right, but not everything I'm trying to contact the team who's make but looks is in vacation i like to know who i can repair this, but don't looks easy. Link to comment Share on other sites More sharing options...
papich Posted March 26, 2014 Share Posted March 26, 2014 do you find solution? i post the problem in bugtracker here Link to comment Share on other sites More sharing options...
FerreireX Posted March 26, 2014 Author Share Posted March 26, 2014 I think the problem is the theme, i make some changes and now i can see something. but not perfect. Link to comment Share on other sites More sharing options...
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