<SOLVED> Picture missing and show question mark in preview image window

[psnew_11]

hello

 

I am using prestashop 1.5.6.2. My picture in front office all become question mark. I have tried to regenerate but it does not work. So I have tried to product tab to check and noticed there all picture  become question mark in product tab too.

 

I have uploaded it to try solve but it show question mark in preview image window too.

Now i unable  display picture in my website. I need a help. thanks 

Edited March 23, 2014 by psnew_11 (see edit history)

[musicmaster]

Look at the link of the pictures. If you have a standard setup this will be something like 

"http://www.myshop.com/6030-small_dm/mysuperengine.jpg".

Next you should look in the list of image formats (on the same page as image regeneration). There you will find that the format that you are using (in my example "small_dm") is not supported in your shop. So you should switch it on or add it.

Edited March 21, 2014 by musicmaster (see edit history)

[psnew_11]

Look at the link of the pictures. If you have a standard setup this will be something like 

"http://www.myshop.com/6030-small_dm/mysuperengine.jpg".

Next you should look in the list of image formats (on the same page as image regeneration). There you will find that the format that you are using (in my example "small_dm") is not supported in your shop. So you should switch it on or add it.

 

Thank you Very Much ~ I just switched it on ~ May I Know how to mark the topic as solved? 

[musicmaster]

You should go to the first post of this thread - where you asked your question. There you should click on "edit". In the edit screen you have one button "Use full editor" that you should click. In the full editor you can edit the headline of your question (here "Picture missing and show question mark in preview image window"). You should insert "[solved] " before that text.