renier8 Posted March 21, 2014 Share Posted March 21, 2014 Hi Everyone, All the other settings open up fine in the products page, but when I click on images, it just says "loading" and nothing happens. See image attached. Any advice? Thank you Renier Link to comment Share on other sites More sharing options...
Lucas Cerdan Posted March 21, 2014 Share Posted March 21, 2014 Is that a fresh install or an upgrade? When opening the console (In Chrome, right click, Inspect Element), do you see any error? Link to comment Share on other sites More sharing options...
Yngvi Posted March 21, 2014 Share Posted March 21, 2014 I have this same problem. It seems to only be a problem on Firefox.....When trying to edit or add product images, there is just a loading icon and nothing happens On Chrome, there is no problem, so clearly it is an issue working with Firefox Link to comment Share on other sites More sharing options...
Lucas Cerdan Posted March 21, 2014 Share Posted March 21, 2014 Could you give me the version of your OS & Firefox? And even better, an access to your BO where you have this error? Thanks Link to comment Share on other sites More sharing options...
Yngvi Posted March 21, 2014 Share Posted March 21, 2014 BO details emailed to you OS Mac Mavericks Firefox 28.0 Link to comment Share on other sites More sharing options...
Yngvi Posted March 21, 2014 Share Posted March 21, 2014 can you send me an email address to send this to. Each time, i send a private message on here, the login and password are deleted. VERY ODD Link to comment Share on other sites More sharing options...
Yngvi Posted March 21, 2014 Share Posted March 21, 2014 And now the images page does work, after not working all day. The bug must be in my mind. Link to comment Share on other sites More sharing options...
renier8 Posted March 22, 2014 Author Share Posted March 22, 2014 Thank you. I can confirm that the image uploader / editor is still not working in Firefox. Using another browser fixed this issue. Link to comment Share on other sites More sharing options...
Lucas Cerdan Posted March 24, 2014 Share Posted March 24, 2014 @renier8: Could you send me an access to your installation so I can check? When tested for Yngvi, I couldn't reproduce the bug. Link to comment Share on other sites More sharing options...
thewolfgan Posted March 24, 2014 Share Posted March 24, 2014 Hello, i've got the same probleme, i can't upload any image on my products. I've tried on IE, Firefox and chrome, doesnt works You can see on the screen what it does. Thanks Link to comment Share on other sites More sharing options...
renier8 Posted March 24, 2014 Author Share Posted March 24, 2014 @ thewolfgan, I use all the browsers for my work, and coincidentally used Opera for this task - which worked fine. Maybe it can help you - even if just for the images problem. Link to comment Share on other sites More sharing options...
thewolfgan Posted March 24, 2014 Share Posted March 24, 2014 @ renier8 Thanks, i tried to use opera but it didn't worked... Link to comment Share on other sites More sharing options...
dename Posted March 25, 2014 Share Posted March 25, 2014 I have similar problem, in Firefox or Chrome, trying to upload product image, clicking on Upload, upload starts and red message appears "image.jpg : An error occurred while copying image.". Where to look at? Link to comment Share on other sites More sharing options...
dename Posted March 25, 2014 Share Posted March 25, 2014 (edited) Was permissions problem for me, executed chown -R on image upload dir, fixed now! Edited March 25, 2014 by dename (see edit history) Link to comment Share on other sites More sharing options...
infoseek Posted July 10, 2014 Share Posted July 10, 2014 this is a bug from version 1.5 that haven't solved yet, I have reported here http://forge.prestashop.com/browse/PSCFV-1384 ,but the presta team ignored it. Link to comment Share on other sites More sharing options...
Recommended Posts