HelenaJ Posted March 19, 2014 Share Posted March 19, 2014 Hi, When I log in and then when I click "home" ceases to be logged and I re-enter on the products back to stay logged in. Another problem is that when I click on "log out" nothing happens. Link to comment Share on other sites More sharing options...
musicmaster Posted March 19, 2014 Share Posted March 19, 2014 Are you talking about the front office or the back office? Link to comment Share on other sites More sharing options...
HelenaJ Posted March 19, 2014 Author Share Posted March 19, 2014 Front Office.. Link to comment Share on other sites More sharing options...
dioniz Posted March 19, 2014 Share Posted March 19, 2014 Maybe you need to clear cookies and cache Link to comment Share on other sites More sharing options...
HelenaJ Posted March 19, 2014 Author Share Posted March 19, 2014 (edited) I did and it didn't. I always have to "Refresh" for the login and logout function =/ You can test... http://www.loja-online.jossois.com/ Edited March 19, 2014 by HelenaJ (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted March 19, 2014 Share Posted March 19, 2014 are you running any sort of 'caching' ? in particular apc/memcache or file cache Link to comment Share on other sites More sharing options...
dioniz Posted March 19, 2014 Share Posted March 19, 2014 (edited) I tried and i stay logged but can't log out Edit: It logged me out when i changed language Edited March 19, 2014 by dioniz (see edit history) Link to comment Share on other sites More sharing options...
HelenaJ Posted March 19, 2014 Author Share Posted March 19, 2014 I don't think so.. Link to comment Share on other sites More sharing options...
HelenaJ Posted March 19, 2014 Author Share Posted March 19, 2014 In BO appears: X compression and browser caching will be for this? Link to comment Share on other sites More sharing options...
vekia Posted March 19, 2014 Share Posted March 19, 2014 On 3/19/2014 at 2:49 PM, HelenaJ said: In BO appears: X compression and browser caching will be for this? any kind of server side caching software? maybe varnish? Link to comment Share on other sites More sharing options...
HelenaJ Posted March 19, 2014 Author Share Posted March 19, 2014 I really have no idea.. How can I see it? Link to comment Share on other sites More sharing options...
HelenaJ Posted March 19, 2014 Author Share Posted March 19, 2014 I made contact with the server and they said they didn't own any caching software. How do I solve this serious problem? Link to comment Share on other sites More sharing options...
El Patron Posted March 19, 2014 Share Posted March 19, 2014 did you shop always have this issue? if not then I suspect that a module or other change might be the culprit. Link to comment Share on other sites More sharing options...
HelenaJ Posted March 20, 2014 Author Share Posted March 20, 2014 No... I had a store that was one of the mistakes this login and won't let me save the changes in the translations. For these errors I started a new store. At first it worked fine, translations and login. After certain time has not failed to keep the translations and the login has this problem. I have no idea when this started.. All modules that I am the "official" of prestashop. I need urgently to start with the store =/ (sorry my English) Link to comment Share on other sites More sharing options...
HelenaJ Posted March 24, 2014 Author Share Posted March 24, 2014 Any solution? Link to comment Share on other sites More sharing options...
El Patron Posted March 24, 2014 Share Posted March 24, 2014 I can not thing of anything new. I do apologize for that. My suggestion is to post in paid section, you can get quality help for very little money. Personally I would contact bellin13 as he is very good and reasonably priced. But there are others that can help with this as well. I am going to message another moderator to see if he can look at this for you as well. Link to comment Share on other sites More sharing options...
HelenaJ Posted March 24, 2014 Author Share Posted March 24, 2014 Thank you so much for having tried:) What is the pay section? Thanks... Link to comment Share on other sites More sharing options...
El Patron Posted March 24, 2014 Share Posted March 24, 2014 On 3/24/2014 at 4:54 PM, HelenaJ said: Thank you so much for having tried:) What is the pay section? Thanks... here: http://www.prestashop.com/forums/forum/235-job-offers/ wait a couple minutes to see if person I messaged can help...if not then probably best to get someone to look at this more closely and who can have access to your back office and shop files. (my fingers are crossed that this will be resolved soon!) Link to comment Share on other sites More sharing options...
El Patron Posted March 24, 2014 Share Posted March 24, 2014 ok, heard back from someone that might be able to help but they do not have any new ideas... it's best now to proceed to job offer section, please post the link you place there here so I can follow that post. Link to comment Share on other sites More sharing options...
HelenaJ Posted March 24, 2014 Author Share Posted March 24, 2014 (edited) ok.. what's the procedure in this section? I expose the problem and then someone will comment? Edited March 24, 2014 by HelenaJ (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted March 24, 2014 Share Posted March 24, 2014 On 3/24/2014 at 5:37 PM, HelenaJ said: ok.. how do you sue? I expose the problem and then someone will comment? simply post that you require someone to fix login issue and just put a link to this topic so they can review. Link to comment Share on other sites More sharing options...
HelenaJ Posted March 24, 2014 Author Share Posted March 24, 2014 On 3/24/2014 at 4:43 PM, El Patron said: Personally I would contact bellin13 as he is very good and reasonably priced. But there are others that can help with this as well. so I can't contact someone like you recommended? Link to comment Share on other sites More sharing options...
El Patron Posted March 24, 2014 Share Posted March 24, 2014 On 3/24/2014 at 5:45 PM, HelenaJ said: so I can't contact someone like you recommended? oh, no I don't do any sort of work like that. I would contact directly? http://www.prestashop.com/forums/user/195425-bellini13/ please let us know status and what problem was..thanks Link to comment Share on other sites More sharing options...
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