Credit note for imported customer

[martinkay]

Hi all
I have imported my store to Prestashop from another package, and the last little job to do, is that there is a customer on the old site I owe £11.90 to, who has said he will take it as a discount off his next order. I have set him up with a customer account, but wanted to be able to assign him this amount as an opening credit. Is there any way to do this? Or how else could I do this?

Thanks
Martin

[Paulito]

Good morning

Why not give him a voucher for the amount you owe him

 

Paul

[martinkay]

Yes that sounds good, I wan't sure how to set this up though - what is the menu option for this?

[Paulito]

Good morning

 

back office 》 price rules 》 cart rules 》 add new 》 information 》 enter relevant information in the tabs

 

Paul

[martinkay]

Thanks, I have found it

 

Do I have to send the customer the code, or does it automatically apply next time he places an order? The latter would be nice as it would be a pleasant surprise.

[Paulito]

Hello again

 

Well, I have not had to give a discount voucher so I cannot help their but:

 

Invent a customer in your back office and try adding a voucher then login again and see what happens, I am sure it will work as you expect.

 

And yes, it is a good idea to email a voucher code

 

Paul