prestamax Posted March 16, 2014 Share Posted March 16, 2014 (edited) Not sure if this is a specific problem of my site or PrestaShop 1.6 (upgrade) related. I upgraded from prestashop 1.5 and everything is fine so far. Then I decided to change the logo of the site. I went to preferences => themes and uploaded the new logo. The logo is being uploaded but it won't show up as logo. I can see it in the image folder. After the upload it got a name sitename-anynumber.jpg The earlier PrestaShop 1.5 Logo had the filename logo-1.jpg but was not replaced by the new uploaded file. If I delete the old logo it doesn't change anything then the placeholder for an image appears but still not the new uploaded logo. However, if I rename the newly uploaded file to logo.jpg (after the upload it had a name sitename-anynumber.jpg) the logo appears. I can upload a new logo in a fresh Prestashop 1.6 install without any problems. Is it an upgrade problem or is it only my site? Edited March 16, 2014 by prestamax (see edit history) Link to comment Share on other sites More sharing options...
Delisa Posted March 17, 2014 Share Posted March 17, 2014 Try another browser. I had problem with upload logo in Opera, but in Explorer was it OK. Not sure if this is a specific problem of my site or PrestaShop 1.6 (upgrade) related. I upgraded from prestashop 1.5 and everything is fine so far. Then I decided to change the logo of the site. I went to preferences => themes and uploaded the new logo. The logo is being uploaded but it won't show up as logo. I can see it in the image folder. After the upload it got a name sitename-anynumber.jpg The earlier PrestaShop 1.5 Logo had the filename logo-1.jpg but was not replaced by the new uploaded file. If I delete the old logo it doesn't change anything then the placeholder for an image appears but still not the new uploaded logo. However, if I rename the newly uploaded file to logo.jpg (after the upload it had a name sitename-anynumber.jpg) the logo appears. I can upload a new logo in a fresh Prestashop 1.6 install without any problems. Is it an upgrade problem or is it only my site? 1 Link to comment Share on other sites More sharing options...
vekia Posted March 17, 2014 Share Posted March 17, 2014 hello default logo name in prestasop is just logo.jpg (not logo-1 logo-2 etc.) so after upload please double check if there is logo.jpg file Link to comment Share on other sites More sharing options...
Dh42 Posted March 17, 2014 Share Posted March 17, 2014 Hey, it looks like they took my suggestion. Your logo might be cached, it looks like in 1.6 it doesn't add a query string to the logo, so with apache optimizations turned on it will cache the logo. Clear your cache and check the site. 1 Link to comment Share on other sites More sharing options...
prestamax Posted March 18, 2014 Author Share Posted March 18, 2014 Thanks all for the suggestions. I just tried the upgrade again now it is working properly! Link to comment Share on other sites More sharing options...
reflectiveoffice Posted September 18, 2014 Share Posted September 18, 2014 I have this problem too and I haven't been able to fix it in 1.6 The logo gets renamed to sitename-randomnumber.jpg When I rename it via ftp to logo.jpg the homepage shows a large question mark even when I clear the cache and regenerate images. Why does the logo get renamed during upload in the admin area? 1 Link to comment Share on other sites More sharing options...
gabito Posted September 30, 2014 Share Posted September 30, 2014 I had the same problem. Here is what I did to fix it: I resized your new logo such that the maximum hight is 65pix. This fixed mine. If you are using photoshop, remember to tick "constrain proportions" before entering the new pix height. Link to comment Share on other sites More sharing options...
seno Posted October 25, 2014 Share Posted October 25, 2014 Hello, I solved a lot of problems like this logo problem, using the module of cleaning of prestashop. "pscleaner" "Constraints functional integrity" " Contraintes d'intégrité fonctionnelle" Link to comment Share on other sites More sharing options...
vekia Posted October 25, 2014 Share Posted October 25, 2014 pscleaner removes default orders etc. just wondering how it's possible that it fixed problem with logo Link to comment Share on other sites More sharing options...
RobS Posted November 1, 2014 Share Posted November 1, 2014 Hello has anyone found a solution to this? I tried everything mentioned above and still no joy. Thanks Link to comment Share on other sites More sharing options...
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