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cardsave(worldpay)


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having installed the module provided by cardsave (part of the worldpay group) the payment option takes me to their page authorises the transaction and then returns an error 

 

ERROR 13326: Couldn't speak to ServerResultURL 

http.............co.uk/food/modules/cs_cardsave/callback.php].

Full Error Details: The remote server returned an error: (406) Not Acceptable.

 

<head><title>Not Acceptable!</title></head><body><h1>Not Acceptable!</h1><p>An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.</p></body></html>

 

the ports that they requested to be open are.

any ideas?

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  • 3 weeks later...

I am getting same error and Got this reply from cardsave team.

 

This is an error generated by your server by mod security.

 

(406) Not Acceptable 
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

 

In short, it would appear your server is rejecting the POST data (result of the transaction) – mod security is restricting this.

Please contact your webhost to resolve this, otherwise it’s likely your orders in the admin area will not be updated.

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