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Major (randomly happening) bug with the shopping cart


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Hi,

 

I have developed a website for my client on Prestashop at http://petiteannee.ch/en/. We have a major problem/bug with the shopping cart. The problem is this bug cannot always be replicated, I think it may be a cache/cookie issue.

 

The problem is that sometimes (again, it can just happen randomly) the shopping cart can show duplicate products in the cart, can show the product quantity as 0 and also does not show the product's personalised text. If you look at our products, you will see you can personalise the font type, colour and embroidered text, these personalisations should then be shown in the shopping cart.

 

Please see the examples of our problem via the screenshots below.

 

 

Any idea on what is going on? Most of the time, the site works perfectly fine!

 

 

Kind regards,
Aaron

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