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PayPal won't take payment for APO addresses. - Please Help!


jazzin

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I have a customer trying to purchase an item using PayPal standard with an APO address. It seems like the module is registering his IP in his current country (Germany), and overriding that he is putting in a US address, and keeps getting an error.

 

When he is on my site and clicks on the PayPal logo he is redirected to the German PayPal site. He selects his country as US, and tries to put his cc info in, but gets this error:

 

We're sorry, PayPal doesn't allow residents of United States to ship purchases to Germany

 

 

How can I fix this so I can ship to APO, and other military addresses?

 

Thank you!

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  • 2 years later...

How did you get the AP, AE, and AA to show up? I'm just curious if we did it the same way. I created new states called AP, AE, and AA.

I realize this is years old but I figured I'd answer this question just in case anyone stumbles upon it like I did.

 

To add AP, AE, and AA go to the back office / LOCALIZATION / STATES

 

Click to add a new state:

Name: AA

ISO Code: AA

Country: United States

Zone: North America

 

Create additional states the same way for AP and AE.

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