selvab Posted March 9, 2014 Share Posted March 9, 2014 Hi ! I just finish setting my my prestashop , but i'am having some truble with PayPal USA<Canada module. Getting error code 10413 when using voucher , any idea what causing this error ? Unfortunately, an error occured while communicating with PayPal.Short Error Message: Transaction refused because of an invalid argument. See additional error messages for details.Detailed Error Message: The totals of the cart item amounts do not match order amounts.Error Code: 10413Please contact our Customer service and mention this error code to get this issue resolved. if some one could help me i would really appreciate your help thanks Link to comment Share on other sites More sharing options...
BambiCodes Posted March 11, 2014 Share Posted March 11, 2014 I got the same error when I add in gift-wrapping option. Prestashop total does not match the total in PayPal. I enabled Paypal Express Checkout. Link to comment Share on other sites More sharing options...
bungl Posted May 4, 2014 Share Posted May 4, 2014 Hi - I randomly get error 10413 when using express check out. I'm using Prestashop version 1.5.3.1 and Paypal module 1.33? Need help!! Link to comment Share on other sites More sharing options...
ActionJack Posted May 6, 2014 Share Posted May 6, 2014 Same here in Sandbox mode. Take a look at the cart. I logged in as a customer and went thru the paces only to get this same message. Then it worked one time and I noticed that if I added the gift wrapping option or overnight shipping rather than the free shippong, it would alarm out. The cart is not adding the totals correctly. Sometimes it does and sometimes it doesn't. Sometimes it adds the extra charges to the cart but doesn't total them. Sometimes it doesn't add them at all. Sometimes it adds them and totals them like it should. Sometimes it adds taxes to the gift wrapping fee even though is says "tax excl." and I have set it to not charge tax for that. Not sure if this is a PayPal issue or not, seems like PayPal may be just catching a discrepancy in the cart. Link to comment Share on other sites More sharing options...
ActionJack Posted May 6, 2014 Share Posted May 6, 2014 I am using Prestashop 1.6.0.6 and module PayPal USA Canada 1.3.3 with PayPal Payments Advanced with Express Checkout in Sandbox. Link to comment Share on other sites More sharing options...
DArnaez Posted November 28, 2014 Share Posted November 28, 2014 I have the same error Prestashop 1.6.09 with Paypal module 1.3.8. I'm very sad because I'm loosing sales. Probably I'll be back with my old Zen cart problems free. Link to comment Share on other sites More sharing options...
Ismael_jdreamz Posted November 28, 2014 Share Posted November 28, 2014 Alguien ah encontrado la solucion? Link to comment Share on other sites More sharing options...
arvind_ari Posted December 1, 2014 Share Posted December 1, 2014 Hello I have also the same error. This error only occurred when we using the Coupon Code on cart. If i tried to checkout through paypal without using the Coupon code on cart, this works fine. Only issue with while applying coupon code on cart. Thanks. Link to comment Share on other sites More sharing options...
BambiCodes Posted December 2, 2014 Share Posted December 2, 2014 I uninstalled Paypal and reinstalled. I don't know what I did exactly but it eventually worked for me. I have Prestashop 1.6.9? whichever the latest one is right now. Link to comment Share on other sites More sharing options...
arvind_ari Posted December 3, 2014 Share Posted December 3, 2014 I also tried the same already but didnt work. 1 Link to comment Share on other sites More sharing options...
DArnaez Posted December 3, 2014 Share Posted December 3, 2014 The same here. I tried but didn't work. But I realize that if you log as another user it works. But I didn't try using a coupon. Link to comment Share on other sites More sharing options...
arvind_ari Posted December 3, 2014 Share Posted December 3, 2014 It will work if you do not use coupon code for every users. Problem is when we applying the coupon code paypal not compares the sub total of cart value. Anyone suggest, how i can fix this. Link to comment Share on other sites More sharing options...
Lord78 Posted December 13, 2016 Share Posted December 13, 2016 I found what is the problem and I am trying to figure it out. The problem of this is when you use percent discount for any product. The problem is when you use the percent option, it will calculate a the actual discount with more than 2 decimals, as a result we are getting the error 10426 because an invalid argument (paypal uses 2 decimals). Anyone knows what is the exact location where we can include a code like "round:2" to solve the problem??? It is an easy way to solve this headache!!! Thanks Link to comment Share on other sites More sharing options...
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