prestabbr Posted March 5, 2014 Share Posted March 5, 2014 Hi, I have a shop running prestashop 1.5.6.0 and 1.10.4 layered navigation module. Module is visible when clicking on a category (I have set it up to be shown either there are products matching or not) but two things happen: - price filter slider is not shown in any case - any of the filters shows that any product matches the filter (always shows zero products matching) and there are many products in many categories that should match... Here are some printscreens I have taken showing the issue and the filter configuration: https://www.dropbox.com/sh/oinob1akqhujiqt/UXyP-SXJpF I have read many threads and try to uninstall, delete files and reinstall again from scratch but no success. Any suggestion is welcome please. Link to comment Share on other sites More sharing options...
prestabbr Posted March 7, 2014 Author Share Posted March 7, 2014 help please! Link to comment Share on other sites More sharing options...
prestabbr Posted March 10, 2014 Author Share Posted March 10, 2014 anyone please? Link to comment Share on other sites More sharing options...
NemoPS Posted March 10, 2014 Share Posted March 10, 2014 Are you using the multistore feature? Or is it active without having multiple shops? Also, have you tried applying it to "all categories"? Link to comment Share on other sites More sharing options...
prestabbr Posted March 10, 2014 Author Share Posted March 10, 2014 Yes, multistore feature is active. Yes, I tried to apply to all categories and same result. I can grant access if someone wants to have a look! Link to comment Share on other sites More sharing options...
NemoPS Posted March 10, 2014 Share Posted March 10, 2014 Is there a chance you can try turning off multistore for a while? Link to comment Share on other sites More sharing options...
prestabbr Posted March 10, 2014 Author Share Posted March 10, 2014 I have turned off multistore and reconfigure the filter using all categories... still the same issue.... selected filters: https://www.dropbox.com/s/xc11mzkuuoernag/Captura%20de%20pantalla%202014-03-10%20a%20la%28s%29%2011.15.27.jpg result in the web: https://www.dropbox.com/s/iiuh2pc879ocv1m/Captura%20de%20pantalla%202014-03-10%20a%20la%28s%29%2011.16.44.jpg it shows that there are not products (zero) matching and product weight and price filters are not shown.... Link to comment Share on other sites More sharing options...
NemoPS Posted March 10, 2014 Share Posted March 10, 2014 I'm really bugged. Try getting a new 1.5.6.0 from the website (here: http://www.prestashop.com/en/developers-versions) then grab the blocklayered module and upload it. See if it helps. Not sure it helps, but you can try swapping to the default theme as well Link to comment Share on other sites More sharing options...
prestabbr Posted March 10, 2014 Author Share Posted March 10, 2014 I uninstalled the module, put the new files from your link and install it again.... same issue..... I swapped also to default theme and it also happens.... Link to comment Share on other sites More sharing options...
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