Help please. Cannot logon to BO.

[Juan Carlos Garcia]

Hello Group.

I'm doing my 1st Prestashop installation with version 1.2.4 and the installation is ok... Everything seems fine until I want to enter the back office. By logging tells me there's an error "There is 1 error. Employee does not exit, or bad password" and when I retrieve the password via the email tells me that not a registered user ...

What can I do to continue?

Greetings from Medellin-Colombia

Juan Carlos Garcia

[TropischBruin]

Please change you topictitle to: Cannot logon to BO

Did you use the search?

[Juan Carlos Garcia]

You mean to search the forum?, If you use this but found nothing similar. In the forum on "Spanish" I found another user who has exactly the same problem but still no one replied with a solution.

I'm just starting with prestashop, I know nothing of the store.

Could you please help me solve the problem to enter the Back Office.

Thanks

Juan Carlos Garcia
Medellin-Colombia

[TropischBruin]

Did you check the database is the user is there?

[Juan Carlos Garcia]

Yes, look at the Employes table and there is the user type in the install, the password is encryptado. ¿Is that the table where the user is logged in the installation?

I see that we are several who have the same problem. I've seen other topics are presented and some recommendations such as replacing the table ps_Employes passwd field with a hash http://www.md5.fr/ generated in a page, did all that but still does not work.

It may be a bug in the installer?

Juan Carlos Garcia