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Stores are disordered without reasons


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Hello everyone !

 

I would like to introduce myself. My name is Felipe (Philip) and I'm from the beautiful country "Chile".

 

First of all, some introduction. My business website ( www.mundoreballing.cl ) it's based on wordpress .

 

I want to migrate to prestashop, and for this I created a folder inside public_html called "TIENDA", so  prestashop was installed in www.mundoreballing.cl/store

 

It was all going well until I came down a new theme (Simple Responsive Theme 1.5x ) . I downloaded, installed and activated it . The problem is that when I went to the store, and check any product, the main picture did not look , and instead of it, it shows a white box with an X in the middle. That is, something strange that had the theme , therefore I decided to return to the DEFAULT theme that cames installed on prestashop .

 

I uninstalled the theme (Simple Responsive Theme 1.5x ) and come back to activate the "ON MOBILE THEME" because i had to deactivated by the responsive theme that was installed.

 

Now i check my store, and it looks like this photo:

 

 

problema_prestashop.jpg

 

 

What could be the problem?

 

In advance thank you very much for the help.

 

It is a very good tool prestashop . I hope soon to have my store running at 100 %.

 

Greetings from Chile,

Felipe

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you have to reconfigure whole shop modules section, because simple responsive theme changed module files, and module settings.

what to do? you have to import default theme, in exactly the same way as you importet simple responsive theme.

there is no other way,

... or just reinstall entire shop.

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you have to reconfigure whole shop modules section, because simple responsive theme changed module files, and module settings.

what to do? you have to import default theme, in exactly the same way as you importet simple responsive theme.

there is no other way,

... or just reinstall entire shop.

 

And doing this all the settings we had already made , will be lost?

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yes, this is why it's better to reimport default theme (theme with its settings) 

switching theme in preferences its not enough in this case

 

So everytime we need to "check" if some new theme is good for us, and we note that it's not good theme, we will lost all the configuration we made on prestashop ?

 

Some alternative way to test new themes?

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unfortunately, yes. It's because many developers creating an overrides of original modules, so after upload they will not work as they work before. It's not because of prestashop, but because of developers.

it's always worth to backup data before uploading new theme, or export theme that you use (with all modules)

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no, you have to export theme with "theme installator" module http://addons.prestashop.com/en/front-office-features-prestashop-modules/1713-template-installer.html

 

you have to export theme from clean prestashop installation

 

after that you can import this theme to your actual prestashop

 

Sorry about many questions (and my bad english, i'm from Chile, we talk spanish here):

  1. Prestashop comes now with "themeinstallator" module. So this step is ok.
  2. If i export the "default theme" from my actual prestashop store, it will export theme with errors. Really i don't understand why i have to export instead of import the default theme (clean one).
  3. i can't understand =(
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you have to export it from clean installation (not from actual because it's damaged) 

then you have to import it to actual shop.

 

why?

simple question: from where you want to download clean default theme? this package just doesnt exist anywhere, this is why you have to export it first on your own ;)

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you have to export it from clean installation (not from actual because it's damaged) 

then you have to import it to actual shop.

 

why?

simple question: from where you want to download clean default theme? this package just doesnt exist anywhere, this is why you have to export it first on your own ;)

 

Finally i delete the folder "TIENDA".... and then upload again all prestashop. Now i have clean prestashop installation.

 

www.mundoreballing.cl/tienda

 

I'll buy a theme from prestashop store directly, so then i will no have problems right? with themes i mean....

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