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Prestashop 1.5.6.0 and Paypal 3.5.1


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Hey guys,

 

I'm having some major issues with Paypal right now.

 

US Payments seem to work but Canada doesn't pass the state for some reason. 

 

L_ERRORCODE0 -> 10729
L_SHORTMESSAGE0 -> Shipping Address State Empty
L_LONGMESSAGE0 -> The field Shipping Address State is required
L_SEVERITYCODE0 -> Error

 

I have Canada set to contain states and there are states within the country that selected to be within it. 

 

I have tried Paypal 1.3.1 and it doesn't work with vouchers so it's just another problem. Paypal 3.6.2 also has the same problem as 3.5.1.

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  • 3 weeks later...

There are 2 Paypal modules, "Paypal Europe" and "Paypal Usa, Canada"

 

If you are using Paypal Europe (which I believe you are based on 3.5.1), then I suggest you try to use the latest v3.6.5

http://addons.prestashop.com/en/payments-gateways-prestashop-modules/1748-paypal.html

 

 i have tried the latest paypal europe 3.6.6 and even downgrade to 3.5.5 but i still face same issue as follow from customers with address of Japan, China, Korea and etc.

 

Please try to contact the merchant:

  1. PayPal response:
  2. TIMESTAMP -> 2014-03-23T03:46:35Z
  3. L_ERRORCODE0 -> 10729
  4. L_SHORTMESSAGE0 -> Shipping Address State Empty
  5. L_LONGMESSAGE0 -> The field Shipping Address State is required
  6. L_SEVERITYCODE0 -> Error

 

Is there a way to solve this issue?

 i have tried the latest paypal europe 3.6.6 and even downgrade to 3.5.5 but i still face same issue as follow from customers with address of Japan, China, Korea and etc.

 

Please try to contact the merchant:

  1. PayPal response:
  2. TIMESTAMP -> 2014-03-23T03:46:35Z
  3. L_ERRORCODE0 -> 10729
  4. L_SHORTMESSAGE0 -> Shipping Address State Empty
  5. L_LONGMESSAGE0 -> The field Shipping Address State is required
  6. L_SEVERITYCODE0 -> Error

 

Is there a way to solve this issue?

 

by the way i am using PS 1.5.4.1

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Hey bellini,

 

I am trying to make a sandbox but I can't get the testing mode to work. 

 

http://www.prestashop.com/forums/topic/315374-paypal-error-10729-prestashop-1562-paypal-365/

 

This guy seems to have the same problem - still with the newest version of the paypal module.

 

I'm scared to update to newest one on my live site. Not being able to get a test environment is not ideal to keep on paying with real money.

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