roamencota Posted March 2, 2014 Share Posted March 2, 2014 (edited) My Search is missing Items. Please note the search term at the top and the top selling product to the right. Can anyone explain this??? Hey Pascal, I noticed this just now: the test product has nothing under reference. What should I do? Edited March 2, 2014 by roamencota (see edit history) Link to comment Share on other sites More sharing options...
stottycabanas Posted March 3, 2014 Share Posted March 3, 2014 In back office, go to Preferences->Search and in the Indexation section click on Rebuild the entire index. Then try the search again. For your second point, go to Catalog->Products, find the desired product and click the Edit icon. Then you can key in the desired value into the Reference field. Cheers, Dave Link to comment Share on other sites More sharing options...
roamencota Posted March 9, 2014 Author Share Posted March 9, 2014 In back office, go to Preferences->Search and in the Indexation section click on Rebuild the entire index. Then try the search again. For your second point, go to Catalog->Products, find the desired product and click the Edit icon. Then you can key in the desired value into the Reference field. Cheers, Dave I rebuilt the index and it did not change the front end search results. On the second point, the reference field on the item page is blank for the items that DO show up in the search results however they show "--" in the reference field in the index page. The item in question is also blank in the reference field on the item page but on the main index page it does not show "--". Link to comment Share on other sites More sharing options...
stottycabanas Posted March 10, 2014 Share Posted March 10, 2014 Any chance you could take your site out of maintenance mode so I can take a look at the search? Can you confirm your PS version, the setting for minimum search word length and whether the number of products indexed now matches the total number of products. Can you also provide screenshots of the product information page for (a) the test product and ( for product 197. Thanks, Dave Link to comment Share on other sites More sharing options...
doekia Posted April 3, 2015 Share Posted April 3, 2015 Assuming you have reindex all product Please provide product name and search string you've used. Bear in mind that search string cannot be less than 3 alphanum characters so a-1 or a.1 will not enter the search engine Link to comment Share on other sites More sharing options...
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