4organics Posted March 2, 2014 Share Posted March 2, 2014 Hello all, I have my site running at http://organicsmanufacturer.com and it seems to work fine for me if I am in chrome or firefox, but if I am in ie10, when I try to checkout after adding product to cart, it shows my cart as empty (if i go back to another page the cart shows correct contents again, but nothing on checkout page.) I tested it on a different machine running a different version of ie9 and it worked, so I am confused. Can someone please help me figure out if I actually have a problem? I am getting some orders but I am worried that I am losing sales due to errors I can't identify. Why would the cart/checkout process work in some browsers but not others? I have run cross browser compat tests and it tested fine as well, although it doesn't test the cart functions. Thanks for any assistance, I am lost as to how to proceed. Any other issues or suggestions would be welcomed too. Rafael. Link to comment Share on other sites More sharing options...
Paulito Posted March 2, 2014 Share Posted March 2, 2014 Good morning Just tried to order using IE10 and everything worked OK http://screencast.com/t/R7rcy7IjEx I am from the UK Paul Link to comment Share on other sites More sharing options...
vekia Posted March 2, 2014 Share Posted March 2, 2014 clear cache in your IE browser i also tested in in IE and everything works well Link to comment Share on other sites More sharing options...
4organics Posted March 3, 2014 Author Share Posted March 3, 2014 thank you so much, you rock. I have been trying to embed the conversion code for bing ads into my order-confirmation page and every time I hit that page it throws an error. Then when I put the confirmation script back to its original state, I started seeing the ie error on the cart and thought maybe I had messed something up somehow. That's the result of being an amateur, I guess, but I'm glad to know it's just my browser then. At least I can get back to trying to figure out the way to embed this snippet properly. Thanks again. Link to comment Share on other sites More sharing options...
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