Error on page, won't load product

[prncess473]

Hi When I select a category on the website it gives me this and won't load. It's stuck please help.

 

 

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.

 

 

www.krisshotshoestraps.com

Edited February 27, 2014 by prncess473 (see edit history)

[vekia]

turn on error reporting, will see what's goin on then

open config/defines.inc.php

 

find this line define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

[prncess473]

 

turn on error reporting, will see what's goin on then

open config/defines.inc.php

 

find this line define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

How do I get there. To me this site is complicated, How do I update this? In my Config Infor. View I get:

Missing files (1)

• .gitignore

Updated files (5)

• CONTRIBUTORS.md
• config/defines.inc.php
• config/xml/modules_list.xml
• modules/editorial/homepage_logo_1.jpg
• override/classes/Cart.php

Edited February 27, 2014 by prncess473 (see edit history)

[vekia]

you have to change this file manually via FTP service

have you got an access to FTP ?

[prncess473]

you have to change this file manually via FTP service

have you got an access to FTP ?

This is where I change the background correct? Thank you

[vekia]

i have no idea where you changed background

 

you need an access to prestashop filesystem, for example via FTP service.