Urgent: My Shop Doesn't Display Anything Can't Log on Black Office

[todaytonight]

My ship version is 1.5.4

 

When I open my shop http://www.selebritee.com.au, it has shop logo only and message: "Oops, something went wrong.Try to refresh this page or feel free to contact us if the problem persists."

 

Try to log on back office, I got a warning message:

 

The following module(s) could not be loaded: [lofadvancecustom] Error found in config file: failed to load external entity "/home/hotlinge/public_html/themes//config.xml"

 

The login window is displayed correct. However, when I try to login, I got a message says "The Employee does not exist, or the password provided is incorrect". I am sure the email address and password is correct.

 

Could you please help and it is urgent!

 

Thank you very much!

Edited February 26, 2014 by todaytonight (see edit history)

[vekia]

try to remove this module from prestashop filesystem

 

/modules/lofadvancecustom/

[todaytonight]

try to remove this module from prestashop filesystem

 

/modules/lofadvancecustom/

 

Thank you so much vekia and I will try it soon. 

[todaytonight]

try to remove this module from prestashop filesystem

 

/modules/lofadvancecustom/

 

I tried and it doesn't work. After I delete this one, and the error shows another module is in trouble, and so on. I can't delete all modules. Does anyone have idea please? Thanks

Edited February 27, 2014 by todaytonight (see edit history)

[vekia]

this error is related to not working modules / or theme

i have no idea why they doesn't want to work because i don't know whit theme and also modules.

if i were you - i will ask theme developer about this error, only they know own software,

we don't even know the sources, so it's a bit hard to help

 

have you tried to reach them ?

[todaytonight]

thanks for reply. theme was working for long time and the issue was just happend.