Jump to content

prestashop imap sync working but does not send emails


Recommended Posts

Hi,

 

When a customer uses the contact us form on our website we need it to:

 

a.  Create message in back office.

b.  Send an email to our Outlook account so we can reply

 

We have entered the Correct IMAP setting and Run Sync which is successful.

 

When we test the contact form we are getting:

 

a.  Message in back office

b.  NO email to our IMAP Outlook client

 

We need to get the emails to our Outlook client, we dont understand why it doesnt work as we HAVE synced IMAP.

 

Any ideas?

 

Thanks

 

Matt.

Link to comment
Share on other sites

  • 11 months later...

When i tested this feature in 1.6.0.9, it was a mess.

Messages were not being posted correctly, due to some bug codes.

 

I only did a quick test, and hopefully will dig deeper and fix this issue, but you may want to send a report on forge.

Link to comment
Share on other sites

×
×
  • Create New...