GrandNagus Posted February 23, 2014 Share Posted February 23, 2014 Hi, After upgrading to 1.5.6.2, the configuration information tab in the back office is non-reponsvie. The page just never loads. Not sure if this is related but my site is incredibly slow after the upgrade.Back and front office. I have my hosting guys looking at the speed, but odd I cant access the configuration information page? Any ideas? Thanks Link to comment Share on other sites More sharing options...
NemoPS Posted February 24, 2014 Share Posted February 24, 2014 Hi, Can you try turning on error reporting as suggested in my signature? Link to comment Share on other sites More sharing options...
GrandNagus Posted February 24, 2014 Author Share Posted February 24, 2014 Yes I did turn that on, but because the page never loads I can't see any error. Link to comment Share on other sites More sharing options...
NemoPS Posted February 25, 2014 Share Posted February 25, 2014 Never? what is the max execution time set in php.ini? You can try lowering that to 30 seconds and see if it crashes. Also, try grabbing a fresh prestashop package from the site, and upload all folders except config. This will ensure all the needed files are okay, and not corrupted (in case any of them broke during the upgrade) Link to comment Share on other sites More sharing options...
vekia Posted February 25, 2014 Share Posted February 25, 2014 in fact, tabs on product edit page loads via ajax queries. please turn on error reporting (you turned it on, right?) then open browser console (in chrome: ctrl+shift+j) then open product edit page. in console you will see a lot of ajax queries related to these tabs on left hand side, do you see there some red errors related to these ajax queries? Link to comment Share on other sites More sharing options...
GrandNagus Posted February 25, 2014 Author Share Posted February 25, 2014 Hi, I uploaded fresh files except config etc, and made no difference. I don't run a PHP.INI. I have a few setting are in the httaccess, but I disabled all these. So time out should be default. I also turned on error reporting, and observing console in firefox as suggested. After waiting 10 mins the only command in the console is 11:45:49.472 GET http://xxx/adminxxx/index.php it just never proceeds any further. I can see all the commands when I navigate around other pages in the back office. hmmm? Link to comment Share on other sites More sharing options...
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