bebang Posted February 19, 2014 Share Posted February 19, 2014 Hello, when clicking on the product comment tab and then comment link to leave a comment I get the following error: "The requested content cannot be loaded. Please try again later." Any idea how to solve this? Have tried the default prestashop template and get the same error. Prestashop version: 1.5.6.2 PHP version: 5.2 Product Comment version: 2.9 Link to comment Share on other sites More sharing options...
NemoPS Posted February 19, 2014 Share Posted February 19, 2014 Try enabling error reporting as described in my signature, and see if you get more info about it Link to comment Share on other sites More sharing options...
bebang Posted February 19, 2014 Author Share Posted February 19, 2014 Many thanks, turned error on and getting the following: [PrestaShopDatabaseException]Table 'elllor_ellloropresta.ps_poshook' doesn't exist SELECT * FROM `ps_poshook` WHERE theme="pos_corau" AND id_shop=1at line 613 in file classes/db/Db.php 607. WebserviceRequest::getInstance()->setError(500, ' '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);608. }609. else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))610. {611. if ($sql)612. throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');613. throw new PrestaShopDatabaseException($this->getMsgError());614. }615. }616.617. /** DbCore->displayError - [line 313 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 488 - classes/db/Db.php] - [1 Arguments] DbCore->executeS - [line 396 - modules/posthemeoptions/posthemeoptions.php] - [1 Arguments] posthemeoptions->hookHeader - [line 475 - classes/Hook.php] - [1 Arguments] HookCore::exec - [line 428 - classes/controller/FrontController.php] - [1 Arguments] FrontControllerCore->initContent - [line 181 - controllers/front/ProductController.php] - [0 Argument] ProductControllerCore->initContent - [line 167 - classes/controller/Controller.php] - [0 Argument] ControllerCore->run - [line 348 - classes/Dispatcher.php] - [0 Argument] DispatcherCore->dispatch - [line 28 - index.php] - [0 Argument] Link to comment Share on other sites More sharing options...
NemoPS Posted February 19, 2014 Share Posted February 19, 2014 The posthemeoptions module is bugged, it seems! It looks for a table that does not exist Link to comment Share on other sites More sharing options...
bebang Posted February 19, 2014 Author Share Posted February 19, 2014 I will speak to the author of theme about this. But the error also shows when changing the the default prestashop template. Link to comment Share on other sites More sharing options...
NemoPS Posted February 19, 2014 Share Posted February 19, 2014 Yes, but the module is still enabled Link to comment Share on other sites More sharing options...
bebang Posted February 19, 2014 Author Share Posted February 19, 2014 got it! Ok ,have disabled the module but still getting the same problem. Link to comment Share on other sites More sharing options...
ultraseb Posted March 19, 2014 Share Posted March 19, 2014 hello, i have the same problem, have you find a issue? thanks Link to comment Share on other sites More sharing options...
jojopais Posted April 11, 2014 Share Posted April 11, 2014 I got the same problem. Does anyone have a solution to this? I actually opened a ticket with the developer to see if they can help. Has anyone been able to find a solution for this? Thanks, Link to comment Share on other sites More sharing options...
GustavoIglesias Posted October 24, 2015 Share Posted October 24, 2015 Tha's an error produced by Posstatic banner fraction. The shop continúe working, but when any problem comes again, you only see the firsth error (PosStatic banner fraction), and don'tn see the autentic problem. I resolve it, but I don't known how. There is that I did: (sorry, I had made a log file in spanish) 1-Nos descargamos una copia de seguridad de la base de datos de produción, 2-Subimos copias de seguridad de order-opc.tpl|php y OrderOpcController.php -No se soluciona 3-Ponemos la tienda en mantenimiento 4-Pasamos al tema de plantilla por defecto -No se soluciona 5-Recuperamos otra vez la plantilla (pos-corau if you have any other, do it) -No se soluciona 6-Cambiamos la plantilla del rojo al azul (It's a theme option, not relevant) -No se soluciona 7-Subimos la carpeta completa del tema pos-corau -No se soluciona 8-Subimos al completo el website: previamente hemos guardado en una carpeta del servidor todo el website que falla -No se soluciona 9-Recuperamos los archivos guardados previamente en la carpeta que ya teníamos en el servidor -Se recupera: ¡EXITO! ------------------------------------ And now, I ask me: ¿Is it possible that the server sistem operation has bocked a file and cannot un-blocked before? ¿there was a cache problem? I don't known, but te problem was resolved!! Link to comment Share on other sites More sharing options...
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