compare products paid Module blok not showing

[René Kuenen]

Hello,

 

I have a paid module called: Group Features and Compare Products v1.5

The 'Group Feature' works good, but the compare function doesn't.

Placing the compare buttons was no problem.

When I click the yellow button "Vergelijken" on product list page, or "Add to compare" on the product page, nothing happens. The standard compare function works normal.

The weird thing is that I had it work yesterday for a moment but i think when i saved the Module Live Edit It went wrong.

I have tried several things like re-edit the templates and compare to my backup files, I didn't find anything wrong. 

 

The next step for me was to use the debug function in Google Chrome. When i click to a compare button the following error cums up:

1. POST http://www.in2sound.nl/index.php?fc=module&module=featurecategories&controller=compare 500 (Internal Server Error) bb920c477650a8348096a1fde8e5b4f0.js:2

 

I have minor knowledge when it comes to prestashop files. But I have absolutely no knowledge of debugging when there is no filename mentioned  in the debug window.

Who can help me solve this problem?

An other problem I encounter is that the 'Live Edit' give's me a 404 error.

My site: www.in2sound.nl 

 

Thanks in advance,

 

René Kuenen

[vekia]

please turn on error reporting, then open browser console and click on:

1. POST http://www.in2sound....troller=compare 500 (Internal Server Error) bb920c477650a8348096a1fde8e5b4f0.js:2

 

in "response" tab you will see detailed information about issue (what exactly doesnt work)

[René Kuenen]

Thanx,
 
When I turn on error reporting and follow the link I'll get these errors:

Notice: Undefined index: HOOK_HEADER in .../cache/smarty/compile/95/ae/fa/95ae...4ca9.file.layout.tpl.php on line 31
Notice: Trying to get property of non-object in .../cache/smarty/compile/95/ae/fa/95ae...4ca9.file.layout.tpl.php on line 31
In2Sound Notice: Undefined index: HOOK_TOP in .../cache/smarty/compile/ed/1e/a4/ed1e...4ae8.file.header.tpl.php on line 166
Notice: Trying to get property of non-object in .../cache/smarty/compile/ed/1e/a4/ed1e...4ae8.file.header.tpl.php on line 166 
Notice: Undefined index: HOOK_LEFT_COLUMN in .../cache/smarty/compile/ed/1e/a4/ed1e...4ae8.file.header.tpl.php on line 174
Notice: Trying to get property of non-object in .../cache/smarty/compile/ed/1e/a4/ed1e...4ae8.file.header.tpl.php on line 174 
Notice: Undefined index: HOOK_RIGHT_COLUMN in .../cache/smarty/compile/85/3f/44/853f...afb7.file.footer.tpl.php on line 37
Notice: Trying to get property of non-object in .../cache/smarty/compile/85/3f/44/853f...afb7.file.footer.tpl.php on line 37

Next step I did was look into the files and specific lines. Unfortunately i didn't help me a lot. These are the lines where the errors are:

layout.tpl.php line 31:
<?php if (!empty($_smarty_tpl->tpl_vars['display_header']->value)){?><?php echo $_smarty_tpl->getSubTemplate (((string)$_smarty_tpl->tpl_vars['tpl_dir']->value)."./header.tpl", $_smarty_tpl->cache_id, $_smarty_tpl->compile_id, null, null, array('HOOK_HEADER'=>$_smarty_tpl->tpl_vars['HOOK_HEADER']->value), 0);?>

header.tpl.php line 166:
<?php echo $_smarty_tpl->tpl_vars['HOOK_TOP']->value;?>

header.tpl.php line 174:
<?php echo $_smarty_tpl->tpl_vars['HOOK_LEFT_COLUMN']->value;?>

footer.tpl.php line 37:
<?php echo $_smarty_tpl->tpl_vars['HOOK_RIGHT_COLUMN']->value;?> 

Can you help me to the next step?

[vekia]

it looks like some non default module, am i right?

[René Kuenen]

I don't know what you mean with that question.

I use not the default theme module, but it is based on the default theme.

 

What I did is modified the defines.inc.php file to go in debug mode. Line 28, set false to true. In my (Chrome) browser shows the error lines in the browser when I click the 'Vergelijk' button.

 

Now I know that it's not the way you meant it in your first post. I discovered just 10 min ago what you meant and did it right away. Unfortunately nothing came up by hitting the 'Vergelijk' button. On other pages u popup appears and give detailed debug information.

 

To add some extra information:

The way it should work is that when I click the 'Vergelijk' button on the left side a block appears that shows the products that the costumer want to compare.

[René Kuenen]

I have found the piece of code that will be triggered. maybe it is of some use.

<a class="exclusive" style="margin-top:0.5em" name="446" onclick="event.preventDefault();
var productId = $(this).attr('name');
$.ajax({
type: 'POST',
url: baseDir +
'index.php?fc=module&module=featurecategories&controller=compare',
async: true,
cache: false,
data: 'action=add&productId='+productId,
success: function(jsonData,textStatus,jqXHR)
{
$('#fc_comparison').empty().html(jsonData);
$('#fc_comparison').css('display', 'block');
$('html, body').animate({
scrollTop: $('#fc_comparison').offset().top-100}, 1000);
}
});
return false;">Vergelijken</a>

[René Kuenen]

Nobody any suggestion?

[vekia]

featurecategories - this is not default module

i don't know this addon because it's not default,

 

i suppose that other forum members also don't know this addon, this is why no replies here.

have you tried to contact with module developer? 

[René Kuenen]

It's not a default module indeed.

I thought that maybe there was a common way to approach this problem and where to look if an error like this comes up alt-oath this is not an default module.  

 

No, I had no contact with the developer for this problem. I shall ask it to the developer.

 

Thanks for your support so far.