mosher27 Posted February 16, 2014 Share Posted February 16, 2014 (edited) When adding or editing products in our backend, the tinymce editor no longer loads and all the descriptions are displaying in html format. I turned on error reporting and nothing comes up. We also are unable to click on the tabs on the left hand side to move through each aspect of the product, and an error sometimes displays that some tabs could not be loaded. I am using 1.5.2 and on a hosted server. I have added a screenshot of the backend to show what we are seeing. Uncaught ReferenceError: showRedirectProductOptions is not defined admin-products.js:781 bindAvailableForOrderadmin-products.js:781 onReadyadmin-products.js:936 ProductTabsManager.onLoadproductTabsManager.js:87 ProductTabsManager.initproductTabsManager.js:46 (anonymous function)admin-products.js:1619 ojquery-1.7.2.min.js:2 p.fireWithjquery-1.7.2.min.js:2 e.extend.readyjquery-1.7.2.min.js:2 c.addEventListener.B Edited February 17, 2014 by mosher27 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted February 16, 2014 Share Posted February 16, 2014 can you check editorial module please? does the html editor appear there? i just wondering if the problem is related to product edit page only, or also for other parts of back office. Link to comment Share on other sites More sharing options...
mosher27 Posted February 16, 2014 Author Share Posted February 16, 2014 The editor works on everything else, just not the product pages. Link to comment Share on other sites More sharing options...
mosher27 Posted February 17, 2014 Author Share Posted February 17, 2014 can you check editorial module please? does the html editor appear there? i just wondering if the problem is related to product edit page only, or also for other parts of back office. The HTML editor works in the categories pages, CMS pages, and seems that it works everywhere else. HTML editor is only not working on product pages. Descriptions show in HTML as seen in our screen shot. Still haven't found a solution. Any ideas? Link to comment Share on other sites More sharing options...
vekia Posted February 17, 2014 Share Posted February 17, 2014 have you got any external modules which add something to product edit page? or controller modification (admin controller for product page) or product class modification? Link to comment Share on other sites More sharing options...
mosher27 Posted February 17, 2014 Author Share Posted February 17, 2014 So I turned on define('_PS_MODE_DEV_', false); to debug and doing that in itself fixed the issue. I don't know if it was just a cache issue and using the developer mode cleared or what. But it worked. It still works even after disabling developer mode again. Thank you for the assistance Vekia! Link to comment Share on other sites More sharing options...
vekia Posted February 18, 2014 Share Posted February 18, 2014 thank you for information how you solved it. so, if you solved it with only debug mode, it mean, that your theme recompiled files, so i guess that it was strictly related to some problems with cache. Link to comment Share on other sites More sharing options...
Recommended Posts