Translations - forbidden error when updating

[shake]

Hiya,

when trying to change a few translations (en language, but error happens with all), when clicking update i get "403 Forbidden -
You do not have permission to access this document. " page,

am i missing something with permissions or perhaps not setting the correct folder,
i've checked the translations folder and tried it with all files/folders at 777 but still no joy

Thanks

[Peter Wilson]

Hi shake,

Does the Back Office user account you're logging in with allow modifying translations ?

Confirm that in Back Office >> Tools >> Permissions

[shake]

hiya, yes they're all ticked

anyone else had a similar issue?

[shake]

sorted it, modsecurity blocking it

if you have access to a webserver:

vi /etc/httpd/modsecurity.d/modsecurity_localrules.conf

Add:

SecRule REQUEST_FILENAME "/adminFOLDERNAMEHERE/*" \
"allow,phase:1,nolog,ctl:ruleEngine=Off"

(adminFOLDERNAMEHERE is the admin folder name of your site)

you should really use the full local server address in here, but if you use a few prestashop sites with the same admin folder name then this way would be much easier,

this should also fix any "501 Not Implemented" that occur when doing anything within admin if you have modsecurity enabled,

another option that might work for you is to add this to your .htaccess file in admin

SecFilterEngine Off
SecFilterScanPOST Off

but i think this depends on which version of modsecurity you have and didn't work for me

[sunday84]

Hi,
I have the same problem but I don't have the access to webserver for change configuration file!

Can I help me?
Thank you