AndersHelbo Posted February 14, 2014 Share Posted February 14, 2014 Hi I have a problem, when entering the page "quick order". When I have added products to the cart and move on, it comes with the attached message... TECHNICAL ERROR: unable to save adresses Details: Error thrown: [object Object] Text status: error Does anyone knows, what could cause the problem. Prestashop version: 1.5.5.0 OPC module: One Page Checkout to PS1.5 v.2.2.4 Serverinformation Softwareversion: Apache/2.4.6 (Unix) OpenSSL/1.0.0-fips mod_bwlimited/1.4 mod_fcgid/2.3.6 PHP-version: 5.4.21 Memorylimit: 512M Database information MySQL version: 5.5.33-0+wheezy1 MySQL version: InnoDB I've tried to disable the OPC module, but didn't solve the problem. Link to comment Share on other sites More sharing options...
vekia Posted February 14, 2014 Share Posted February 14, 2014 check browser console error log output, you will see there some kind of errors, please paste this error code here in chrome: ctrl + shift + j Link to comment Share on other sites More sharing options...
AndersHelbo Posted February 14, 2014 Author Share Posted February 14, 2014 check browser console error log output, you will see there some kind of errors, please paste this error code here in chrome: ctrl + shift + j Just found out what cause the problem. It was the .htaccess file. When I moved the site from one host to another, the .htaccess file was also moved, so that caused the problem. The solution was to delete the .htaccess file from the server and rebuild it in Prestashop backend. Preferences -> SEO & URL's -> SAVE Now it works fine again. Link to comment Share on other sites More sharing options...
vekia Posted February 14, 2014 Share Posted February 14, 2014 thank you for information and for posting your solution, may i know how you found the problem? you use some special tools ? browser console ? Link to comment Share on other sites More sharing options...
AndersHelbo Posted February 14, 2014 Author Share Posted February 14, 2014 thank you for information and for posting your solution, may i know how you found the problem? you use some special tools ? browser console ? I did just ran a few different solutions, and as far as I could remember from earlier moves with Prestashop, the .htaccess should be re-generated when transfering the site to a new host. But now I found out, that even if I created the new .htaccess file, it still gave me some problems with the website. When I deleted the .htaccess totaly, it runs perfectly. So I did not quite solve my problem - but is now running without a .htaccess file on the webshop. Link to comment Share on other sites More sharing options...
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