Lucif Posted February 13, 2014 Share Posted February 13, 2014 A customer send me an e-mail that they can't continue after stap 3. She get's a 500 error. She placed 2 times previously an order, and that 2 times there are no issues. I don't have that error on this PC and also on the PC of my partner is there no error. And there are other customers who can place orders today. How can i fix this when it not happens on my PC? Link to comment Share on other sites More sharing options...
vekia Posted February 13, 2014 Share Posted February 13, 2014 strange, is there any chance to test it? i can do it, but i need to know the url in addition, have you got an access to php error log? you will see detailed information about this error (what and where doesnt work) Link to comment Share on other sites More sharing options...
Lucif Posted February 13, 2014 Author Share Posted February 13, 2014 (edited) In the error log is much rules of this, but i don't know what is means. [Thu Feb 13 12:36:39 2014] [error] [client 86.83.118.122] mod_security: Filtering against POST payload requested but payload is not available [hostname "mydomain"] [uri "/nl/order"] [unique_id "UvyuRy4RBkQAACJ0eTMAAAAC"] [Thu Feb 13 13:19:30 2014] [error] [client 86.83.118.122] mod_security: Filtering against POST payload requested but payload is not available [hostname "mydomain"] [uri "/"] [unique_id "Uvy4Ui4RBkQAACiDLaAAAAAT"] [Thu Feb 13 13:12:47 2014] [error] [client 212.123.157.95] mod_security: Filtering against POST payload requested but payload is not available [hostname "mydomain"] [uri "/beheer/ajax-tab.php"] [unique_id "Uvy2vy4RBkQAACdFfakAAAAF"] Edited February 13, 2014 by Lucif (see edit history) Link to comment Share on other sites More sharing options...
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