BigfootSRL Posted February 12, 2014 Share Posted February 12, 2014 Hello, we have recently installed a cash desk in our physical store and we make the receipts directly from there. Now we would like to make an order from the backoffice of prestashop (with a "store" user) to unload the item from the warehouse and mantain traking of the sold items and all the statistics. The problem is that i don't want to create the invoice for this order because i have already make the receipt from the cash desk. Now i had create an order status that means "Sold in store", when I set the order in this state the items is unloaded from the warehouse, but the order status isn't in the same mode of delivered state. (see attached image for the state configuration) It is possible to make an order that is count as delivered without creating the invoice? Thanks for your help Link to comment Share on other sites More sharing options...
tuk66 Posted February 13, 2014 Share Posted February 13, 2014 Think just about updating stock available. You shouldn't need to create shadow orders. Link to comment Share on other sites More sharing options...
BigfootSRL Posted February 13, 2014 Author Share Posted February 13, 2014 Hi Tuk66, if i update the stock avaiable i don't know when an item is sold, how many items and in what kind of color, how much i have sold this month and what kind of manufacturer is my best seller. All this information are vital for our business. if i will need to do by hand, mixing information from the site and a lot of paper that i need to compile by hand, there is an high chance of error and a delay of this analysis Link to comment Share on other sites More sharing options...
tuk66 Posted February 13, 2014 Share Posted February 13, 2014 I see. So the shadow orders are your way. Just be sure that all order statuses applied to this shadow orders don't create invoice. Link to comment Share on other sites More sharing options...
BigfootSRL Posted February 13, 2014 Author Share Posted February 13, 2014 Sure, my problem now is that when I create an order in the backoffice, the system unload the items from the warehouse, but didn't update the items as selled, so all the statistics doesn't count the sold items in this order. The statistics are updated only when i create an invoice? there are any other methods? Link to comment Share on other sites More sharing options...
BigfootSRL Posted February 19, 2014 Author Share Posted February 19, 2014 Anyone have some tips for this problem? Will the 1.6 permit this function? Link to comment Share on other sites More sharing options...
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