r2d2skyper Posted February 11, 2014 Share Posted February 11, 2014 Hello, everybody, I'm trying Prestashop for the first time and am running it with a free hosting server to get an idea of its functions, so I will be ready when the time comes for building the shop soon. I installed it and am able to see the Front office, but when trying to access the back office, I get a blank page, which by activating the error display gives me the following: Fatal error: Uncaught exception 'SmartyException' with message 'Plugin "l" not callable' in /home/a3971166/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php:428 Stack trace: #0 /home/a3971166/public_html/config/smarty.config.inc.php(176): Smarty_Internal_TemplateBase->registerPlugin('function', 'l', 'smartyTranslate') #1 /home/a3971166/public_html/config/smarty.config.inc.php(70): smartyRegisterFunction(Object(Smarty), 'function', 'l', 'smartyTranslate', false) #2 /home/a3971166/public_html/config/config.inc.php(230): require_once('/home/a3971166/...') #3 /home/a3971166/public_html/admin/index.php(33): require('/home/a3971166/...') #4 {main} thrown in /home/a3971166/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 428 Can anybody help me solve this? Link to comment Share on other sites More sharing options...
danidomen Posted February 11, 2014 Share Posted February 11, 2014 Hi, It's seem that are faulty on file permissions. Maybe you need to set all "admin" folder with 777. My recomendation, if its only a test shop, change all permissions of all Prestashop to 777 and you don't have headaches with this. Regards. Link to comment Share on other sites More sharing options...
r2d2skyper Posted February 12, 2014 Author Share Posted February 12, 2014 Hi, Danidomen, Thank you for replying. Could you please explain me how I can change all permissions of all Prestashop to 777 (for dummies)? Thank you. Link to comment Share on other sites More sharing options...
danidomen Posted February 12, 2014 Share Posted February 12, 2014 If you have a dedicated hosting service, you need to change via FTP or SSH all permissions on "web" folder. You can read this: http://codex.wordpress.org/Changing_File_Permissions On point "Using a FTP client" is the FTP way to make this. On "Using the command line" is a SSH method. Or if you have a Shared Hosting, and not access to any of this services, you can contact with your hosting provider to make this. Regards. 1 Link to comment Share on other sites More sharing options...
r2d2skyper Posted February 12, 2014 Author Share Posted February 12, 2014 Thank you very much, I will try this tomorrow. Do you have any suggestion about what I could do to solve this problem once I start to work on the true site (in a few weeks). Maybe by changing host this won't happen any more, but I don't know if it depends on that. In the meantime, I think I'm gonna be able to do the permission changes you suggested by following the instructions on the wordpress link you gave me. But I read it's not safe to expose the site by putting all 777, so I'm gonna have to find out something else once it comes to the true site. Best wishes. Link to comment Share on other sites More sharing options...
El Patron Posted February 12, 2014 Share Posted February 12, 2014 you should seriously consider creating a localhost machine and running your test shop locally. There are loads of help in and outside of ps on how to accomplish this environment...and the experience will serve you well for years to come. trouble shooting a 'free hosting' account is like shaving a pig, loads of squealing for very little wool. Link to comment Share on other sites More sharing options...
r2d2skyper Posted February 13, 2014 Author Share Posted February 13, 2014 Thank you, El Patron, I will try and see if I'm able to create a localhost machine and run the test shop locally. Link to comment Share on other sites More sharing options...
r2d2skyper Posted February 13, 2014 Author Share Posted February 13, 2014 Hi, It's seem that are faulty on file permissions. Maybe you need to set all "admin" folder with 777. My recomendation, if its only a test shop, change all permissions of all Prestashop to 777 and you don't have headaches with this. Regards. In fact, I changed all permissions to 777 and admin page is still blank. Same fatal error: Fatal error: Uncaught exception 'SmartyException' with message 'Plugin "l" not callable' in /home/a3971166/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php:428 Stack trace: #0 /home/a3971166/public_html/config/smarty.config.inc.php(176): Smarty_Internal_TemplateBase->registerPlugin('function', 'l', 'smartyTranslate') #1 /home/a3971166/public_html/config/smarty.config.inc.php(70): smartyRegisterFunction(Object(Smarty), 'function', 'l', 'smartyTranslate', false) #2 /home/a3971166/public_html/config/config.inc.php(230): require_once('/home/a3971166/...') #3 /home/a3971166/public_html/admin/index.php(33): require('/home/a3971166/...') #4 {main} thrown in /home/a3971166/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 428 Can anybody help out with this? I've been trying to install a localhost machine, and after trying several that didn't worked, I'm still stuck with MAMP, to which I can't connect. Thank you. Link to comment Share on other sites More sharing options...
El Patron Posted February 13, 2014 Share Posted February 13, 2014 <--- never recommends 777....and has no time to 'warn' others formally for saying 'give it a try'. locally is best especially if you are going to make changes...then you can run any cms on your local so you can try different e-commerce...also get dreaweaver or 'other' IDE. free hosting: put lip stick on a pig, it's still a pig Link to comment Share on other sites More sharing options...
r2d2skyper Posted February 13, 2014 Author Share Posted February 13, 2014 Hi, El Patron I tried the 777 technique because I was deeply frustrated trying to make Prestashop run on localhost: tried several, but couldn't find one that works on Mac OS 10.5. Could you recommend me something? Why do you recommend Dreamweaver or other IDE? As you can see, I'm not a geek at all, but I was very enthusiastic when I learned about Prestashop, cause it seemed to be so user-friendly. In fact, I haven't been able to start it. Thanks a lot for your precious time. God bless you. Link to comment Share on other sites More sharing options...
El Patron Posted February 13, 2014 Share Posted February 13, 2014 ps is user friendly of course but installing any cms requires a sound hosting. I do not know mac. you should consider finding a 'good' shared hosting to start out. this will in the end save you loads of time while also giving you experience of web mastering. Link to comment Share on other sites More sharing options...
r2d2skyper Posted February 14, 2014 Author Share Posted February 14, 2014 Yes, I think I Will try a shared hosting my brother recommended. Do you think I should try Ps 1.6 beta version? I'm not a programmer, so I'm afraid I wouldn't be able to deal with eventual bugs. But I received a description today which says it's more user-friendly. Thank you. Link to comment Share on other sites More sharing options...
El Patron Posted February 14, 2014 Share Posted February 14, 2014 Yes, I think I Will try a shared hosting my brother recommended. Do you think I should try Ps 1.6 beta version? I'm not a programmer, so I'm afraid I wouldn't be able to deal with eventual bugs. But I received a description today which says it's more user-friendly. Thank you. Play with 1.5.6.2 and if they release 1.6 stable in time you can then consider either moving to that or upgrading to it. Link to comment Share on other sites More sharing options...
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