greyso Posted February 10, 2014 Share Posted February 10, 2014 The language block is enabled on my theme767 but is not displaying at all. Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2014 Share Posted February 10, 2014 have you got more than 1 language active? Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 The language block module only gives me the choice to enable/disable. Should it be configurable? Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2014 Share Posted February 10, 2014 localization > languages tab how many languages you've got enabled? Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 I have three languages enabled right now. Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2014 Share Posted February 10, 2014 strange go to modules > positions search for "displayTop" modules list make sure that block languages module are attached to this list. in addition, go to adv. paramters > performance and clear smarty cache and turn on (temporarily) force compile option Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 Thank you. It is in the "displayTop" modules list and I did the clear smarty cache. I still do not see it. Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2014 Share Posted February 10, 2014 strange, in fact you use some unknow theme (i have no idea what theme is theme767) so maybe this theme doesn't support it? have you tried to contact with theme developers? they know own software much better then us, we even don't know sources of theme and modules it's original block languages module? or modified one? do you know something more about that? any chance to see it live? Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 It is the one that came with prestashop. Nothing modified. I wrote a ticket to their help for it. Thank you! Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 10, 2014 Share Posted February 10, 2014 Theme767? Can you show us a screenshot of what it looks like. The default theme is supposed to be "default" Who did you write a support ticket to? Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 Prestashop's support. I simply didn't see the drop down that came with this theme. Thank you for your help! Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 10, 2014 Share Posted February 10, 2014 Prestashop's support. I simply didn't see the drop down that came with this theme. Thank you for your help! How did you download and install PrestaShop? Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 We bought a package from prestashop and they installed it on a server for us. Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 10, 2014 Share Posted February 10, 2014 We bought a package from prestashop and they installed it on a server for us. You bought one from here, https://www.prestashop.com/en/support ? Just making sure you we are on the same page. Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 Yes. Exactly. Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 10, 2014 Share Posted February 10, 2014 Yes. Exactly. Awesome, as you submitted a ticket to the support team, we will respond to you shortly and solve the issue. Thank you! Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 They did already and all is fixed! Thank you! Link to comment Share on other sites More sharing options...
greyso Posted February 10, 2014 Author Share Posted February 10, 2014 Actually not all. When I select a language now, the language does not display on the page and stays in English. Also, when I select any other language except English, the top custom content disappears. Link to comment Share on other sites More sharing options...
benjamin utterback Posted February 10, 2014 Share Posted February 10, 2014 Actually not all. When I select a language now, the language does not display on the page and stays in English. Also, when I select any other language except English, the top custom content disappears. Update the Support ticket with this information. But first, you should try it on a clear browser without any cache. Try it on another browser. Does it work for you? Link to comment Share on other sites More sharing options...
greyso Posted February 11, 2014 Author Share Posted February 11, 2014 I tried it on two different other browsers with the same result. I updated the ticket. Thank you! Link to comment Share on other sites More sharing options...
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