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Warehouse Supply Orders: search box can't find products


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Hello,

 

I'm using PS 1.5.6.2. I've just bought many items to my shop and I want to register them inside Prestashop while I wait for the items to arrive. I'm using the advanced stock management feature from PS.

 

After creating a new Supply order and saving it, at the bottom I find a seach box to write products names, select them, and add them to the orther. Well, more than half of the products are not listed when I write their names, and I don't know why. Most of my products have combinations, and I created them by duplicating a previos product. Can it be an issue? What can I do to fix that?

 

I've been searching for similar problems in the forum but I didn't find anything useful to me :(

 

Any help will be strongly appreciated :)

Edited by Almarma (see edit history)
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SOLVED: I've found the problem. It's not really a problem, it's a feature: you have to ensure that you have selected the same supplier in the product details and in the Supply Order. If the supplier doesn't match, or if the product has no supplier selected, it won't display in the search box.

 

It's a nice feature, to avoid making wrong orders to wrong suppliers, but not so obvious in case of fail (like I had). Maybe it could be nice to have a warning message on that search box title, or a tip in the help, to double check if that's ok.

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  • 1 month later...

Hello,

I am using also warehouse theme and have problem like you. For example there is a product name SZALIK DAMSKI 00KR60,

http://24hurt.eu/hurtownia-odziezy-apaszki-szale-chusty/56330-szalik-damski-kr60.html

 

but when type KR60, 00KR60 can't find anywhere by using search engine on our site

Do you have the same problem and any hint to solve ?

 

Hi Rakepl,

 

Sorry but I'm not sure if it's the same problem as mine. Have you tried to check my solution in answer #2? If it doesn't work, maybe you should search in the forum or open a new topic, because I'm not a Prestashop expert, just a user like you, sorry :(

Edited by Almarma (see edit history)
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  • 7 months later...
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