aperson Posted February 5, 2014 Share Posted February 5, 2014 Hi, I am new to Prestashop, although I have played around with it for a few years (finally going to make the jump!). I just did a clean install and ran into a irritating problem/glitch. I already had my SSL installed before I installed Prestashop (which installed fine), and I enabled SSL after installation. However, if you go to login on the Front End my browser says this: "the connection to this website is not fully secure because it contains unencrypted elements (such as Images)." It also gives this error after I login to the back end, but does not display it on the login page to the back end. So I guess somehow the pictures are converting over to https? Any help is appreciated! Thanks! BTW...I am using FireFox, latest version. Link to comment Share on other sites More sharing options...
vekia Posted February 6, 2014 Share Posted February 6, 2014 have you checked page source for unsecured connections? it's first step to debug this problem. it can be related to several things, for example - modules with wrong methods to implement images etc. Link to comment Share on other sites More sharing options...
aperson Posted February 6, 2014 Author Share Posted February 6, 2014 Hi, I did run the firefox debugger, but I'll be honest, I am not really sure what I would be looking for. As far as modules possibly messing it up, I have not installed any modules other than the already installed ones from prestashop themselves. If you would like to see the problem, here is a link to my shop's login page: https://piechiam.com/index.php?controller=authentication&back=my-account Link to comment Share on other sites More sharing options...
vekia Posted February 6, 2014 Share Posted February 6, 2014 what version you've got? if 1.5.6.2, please check this: http://www.prestashop.com/forums/topic/303513-ssl-problem-after-upgrade-to-1562/ 1 Link to comment Share on other sites More sharing options...
aperson Posted February 7, 2014 Author Share Posted February 7, 2014 Hi, Thanks for the reply! I do have 1.5.6.2 and have applied the fix you suggested. It fixed all SSL issues on the front end. Thanks so much! I still have SSL issues in the back end though, see screenshot attached. Link to comment Share on other sites More sharing options...
indus Posted February 7, 2014 Share Posted February 7, 2014 Probably just a cache problem, tried clearing cache and force refresh ? Link to comment Share on other sites More sharing options...
vekia Posted February 8, 2014 Share Posted February 8, 2014 Hi, Thanks for the reply! I do have 1.5.6.2 and have applied the fix you suggested. It fixed all SSL issues on the front end. Thanks so much! I still have SSL issues in the back end though, see screenshot attached. are you able to localize image/library which is attached without ssl connection? Link to comment Share on other sites More sharing options...
aperson Posted February 10, 2014 Author Share Posted February 10, 2014 not exactly sure what you mean. I am PM'ing you a link with the url and user name and password. Link to comment Share on other sites More sharing options...
aperson Posted February 12, 2014 Author Share Posted February 12, 2014 Hi, Thanks for the reply! I do have 1.5.6.2 and have applied the fix you suggested. It fixed all SSL issues on the front end. Thanks so much! I still have SSL issues in the back end though, see screenshot attached. Anybody have any experience with this? Or is my issue an isolated incident? Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 What items are loading insecurely? Can you screenshot the debug. Link to comment Share on other sites More sharing options...
aperson Posted February 12, 2014 Author Share Posted February 12, 2014 not sure exactly what is. just in the admin area after I login, all the pages give me an error. I can pm you a link the back end if it would help. Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 Sure, go for it and I will check it out. Link to comment Share on other sites More sharing options...
aperson Posted February 12, 2014 Author Share Posted February 12, 2014 I think it might be this code on line 68, calling the CSS sheet as http instead of https. <link type="text/css" rel="stylesheet" href="http://piechiam.com/css/admin-ie.css" /> PM'ed you the link, username, and password. Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 There is a bug in the merchant expertise module, It should be secure for you now. Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 Actually I spoke to soon. If you can send me the ftp information I can fix the bug. Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 Sorry to keep spamming. I didn't realize that I cannot disable modules, see if disabling the merchant expertise module fixes things for you. Link to comment Share on other sites More sharing options...
aperson Posted February 12, 2014 Author Share Posted February 12, 2014 No problem. Thanks so much for replying! I gave you admin access (it was on salesman). I could not find the merchant expertise module. Link to comment Share on other sites More sharing options...
Dh42 Posted February 12, 2014 Share Posted February 12, 2014 Apparently it needs super admin to disable a module, I didn't know that. Ok, from the modules screen, on the left side make sure you click the total button in the categories menu on the left. Then the module should be right here, http://screencast.com/t/pzoD0HP9PiBC No just click the disable button and see if that fixes everything. You might have to clear your cache, but you might not also. 1 Link to comment Share on other sites More sharing options...
aperson Posted February 12, 2014 Author Share Posted February 12, 2014 Awsome! It worked perfectly! Two Thumbs up and THANKS! Link to comment Share on other sites More sharing options...
Teco Alexandre Posted February 12, 2014 Share Posted February 12, 2014 (edited) Thanks Edited February 12, 2014 by Teco Alexandre (see edit history) Link to comment Share on other sites More sharing options...
aperson Posted February 13, 2014 Author Share Posted February 13, 2014 (edited) Thanks to some helpful people most of the SSL trouble I was having has been fixed. However, both the Reassurance Block and the Store locator block trip the SSL set the "some items are insecure" warning off. I can fix them by disabling them, and I do not really care about the store locator, but I would like to have the Reassurance Block. As always help is appreciated! Edited February 13, 2014 by aperson (see edit history) Link to comment Share on other sites More sharing options...
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