tztudio Posted February 4, 2014 Share Posted February 4, 2014 My website is VEERRRRY slow. I have force compile off, cache on, CCC cache is on, as well as apache optimization. I've tried to disable modules that are not in use. Any ideas on what is causing my website to be so slow? InMotion is my hosting provider. My website is www.tstudiojewelry.com Thanks in advance for any advice. : ) Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 What kind of hosting do you have? Who is it with? Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 My hosting provider is InMotion. When you say "what kind of hosting", what do you mean? I'm sorry, I am not a website designer or develper, I am amazed I was able to get it this far. Prestashop made it easy, loving it so far! (well, except for the fact it is slow.) Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 I meant do you have shared or VPS hosting. Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 I'm not sure. How do I find out that information? I did recently purchase an SSL certificate, if that helps. Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 Ok, which plan do you have? Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 Before I redesigned my website with Prestashop, it was created with CoffeeCup software, and it was very fast. I never had a problem with it, and my hosting hasn't changed. The only difference is the new website with Prestashop. I have the Power Plan. Link to comment Share on other sites More sharing options...
SHIROKO Posted February 4, 2014 Share Posted February 4, 2014 GTmetrix.com will tell you all you need to work on in order to improve your pagespeed... Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 Pagespeed != slow site. It is looking like the server is taking too long to process. Do you know how to edit the files on the server? Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 Yes, sort of. I know just enough to get myself into trouble : ) Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 Navigate in the files to the config/defines.inc.php file open it up, and edit the line that says define('_PS_DEBUG_PROFILING_', false); change the false to true, and let me know once it is changed. Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 done Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 Here are the results of GTMetrix. I don't know what any of it means. Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 Who makes the theme? Also do you have around 80k products in the shop? Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 Template Monster makes the theme. I have 212 products right now. My total, once the website is finished, should be about 1,000. Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 I do have a lot of 'attributes and values'. And lots of combinations. Would that make a difference? Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 Hmm, something is up with the home featured module I am thinking. It is browsing too much of the database for what it is spitting out. Do you mind sending me your back office login through a personal message. I can see what the module is trying to do maybe. Also, I noticed that on the category pages the layered navigation is loading, are you using that anywhere on the site? Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 How do I send you a personal message? I'm sorry, I do not know what "layered navigation" is : ( Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 Just click on my name and then then click send message in the next screen. Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 The issue centered around the TM Featured Products module. It loaded data for all of the products associated with the "home" category, even though it only showed 8 products. So it was loading 150+ products on the initial page load. Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 I am fixing all of those right now. I will send an update once it is finished. Link to comment Share on other sites More sharing options...
tztudio Posted February 4, 2014 Author Share Posted February 4, 2014 That helped a LOT! Thank you so much for your help, I could never have gotten my website up and running without this forum. Dh42, you ROCK! : ) Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 No problem, I am glad it worked. Happy selling Link to comment Share on other sites More sharing options...
dbeezer99 Posted February 4, 2014 Share Posted February 4, 2014 well im hoping someone can help me with the same issue. My site is taking 8-10 seconds to load most pages. Here is juts an example of one page on GTmetrix: http://prntscr.com/2pdsju Im finally getting some traffic and this happens Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 One main think I see jumping out at me is that your page is 5.2 mb. You need to use scaled images for the product images on that page, you are using way too big of images. The images are 500 x 568, but displaying around 224 x 254. Also turn ccc on in your back office. Link to comment Share on other sites More sharing options...
dbeezer99 Posted February 4, 2014 Share Posted February 4, 2014 Yes that is an issue i cant figure out and it a big issue casue I cant import items to ebay successfully because the images are displaying too small. I changed the image size for that reason but like you said they are displaying the size i changed them too. I wanted to change them just to upload to ebay then change them back but I cant figure out why they arent changing successfully. BY THE WAY THANK YOU SO SO MUCH FOR TAKING THE TIME TO HELP ME. I plan on hiring you guy to optimize my sight for SEO once I have some extra money!! Link to comment Share on other sites More sharing options...
Dh42 Posted February 4, 2014 Share Posted February 4, 2014 What you need to do is make a special size for them in the back office that corresponds to the size the template needs. Then edit the product-list.tpl file to use that image class. Link to comment Share on other sites More sharing options...
dbeezer99 Posted February 4, 2014 Share Posted February 4, 2014 Well I guess that is what im asking..I dont know how to "make them a special size" because when I change them in back office the changes look like they have taken but like you said they still display wrong??? My bounce rate is real high because my site is so slow..im very exited to get some help with this and fix it! You mentioned scaling the images..is that the solution and how do i do that. i read somewhere that I can use a software application to help with images??? Link to comment Share on other sites More sharing options...
dbeezer99 Posted February 4, 2014 Share Posted February 4, 2014 As you can see in the screen shot im having image issues in ebay. They need to be 500 x 500 and so i changed them but again no success: http://prntscr.com/2ph4ed Link to comment Share on other sites More sharing options...
gabiatti Posted February 10, 2014 Share Posted February 10, 2014 If anyone has problem with slow speed loading, try to disable the module "send to a friend" (I could not remember the name of the module). Link to comment Share on other sites More sharing options...
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