FluffyCat Posted February 3, 2014 Share Posted February 3, 2014 Hi I am very happy to see that you are incorporating the star rich snippets in 1.6. I have not tested the alpha myself so apologies if this is already available. What we have see experimenting with different review solutions are: 1. We need reviews to be properly connected to each language. This is for instance not handled out of the box with Yotpo. I do not want to show French reviews on an english page for instance. I assume that will be handle by default no? 2. I would like that the review box is not even shown if there are no reviews. For a new store it might actually be intimidating that there are no reviews in all of the products. So its important to have the option to not show anything if there are no reviews. 3. Will you provide us with a mail after purchase review request system? This is by far the best/only effective way to have people write reviews or will that require third-party modules? It would be awesome if Prestashop would manage sending an email x days after the package is delivered asking for the review. 4. We will not allow reviews to be entered directly on the product page. Looking for instance at eKomi or other established players this is not permitted. To me it looks too much like commenting on a forum post and if its open to anyone I think the clients will not take it seriously. 5. Are you considering a Store Review option? That would be great as well, to not only be able to rate products but also the store itself. Looking forward to your thoughts on this. Link to comment Share on other sites More sharing options...
ajensen27 Posted February 4, 2014 Share Posted February 4, 2014 The Yotpo module does all this and it's FREE. Pretty awesome system too. Check it out. 2 Link to comment Share on other sites More sharing options...
FluffyCat Posted February 4, 2014 Author Share Posted February 4, 2014 Hi ajensen Thanks for the comment. Yotpo has a good basic concept but the freemium mail templates are very limited, you can not put your own logo or any custom formatting in the mail that goes out to the customers in your name. Then if you want to Pro version to have this option, its 150$/month. For a small store paying 1500$+ per year to collect reviews might not be a option. Link to comment Share on other sites More sharing options...
FrenchMaster Posted April 9, 2014 Share Posted April 9, 2014 YOTPO (free) or TRUSTEDSHOPS (not FREE) are very good. We had a very very BAD experience with eKOMI. 1 Link to comment Share on other sites More sharing options...
DARKF3D3 Posted August 22, 2014 Share Posted August 22, 2014 YOTPO (free) or TRUSTEDSHOPS (not FREE) are very good. We had a very very BAD experience with eKOMI. Why you have bad experience with ekomi? Link to comment Share on other sites More sharing options...
nasos Posted August 24, 2014 Share Posted August 24, 2014 what about snippets for reviews ? I tried this code in product.tpl ,but there are no stars in google snippets tool. <div itemprop="aggregateRating" itemscope itemtype="http://schema.org/AggregateRating"> <span class="hidden" itemprop="ratingValue">{hook h="yotpoProductAverageScore" product_id=$product->id}</span> <span class="hidden" itemprop="ratingCount">{hook h="yotpoProductReviewCount" product_id=$product->id}</span> </div> I get no error in testing tool but no stars ... Link to comment Share on other sites More sharing options...
Yotpo Posted August 25, 2014 Share Posted August 25, 2014 The Yotpo module does all this and it's FREE. Pretty awesome system too. Check it out. Hi ajensen Thanks for the comment. Yotpo has a good basic concept but the freemium mail templates are very limited, you can not put your own logo or any custom formatting in the mail that goes out to the customers in your name. Then if you want to Pro version to have this option, its 150$/month. For a small store paying 1500$+ per year to collect reviews might not be a option. YOTPO (free) or TRUSTEDSHOPS (not FREE) are very good. We had a very very BAD experience with eKOMI. what about snippets for reviews ? I tried this code in product.tpl ,but there are no stars in google snippets tool. <div itemprop="aggregateRating" itemscope itemtype="http://schema.org/AggregateRating"> <span class="hidden" itemprop="ratingValue">{hook h="yotpoProductAverageScore" product_id=$product->id}</span> <span class="hidden" itemprop="ratingCount">{hook h="yotpoProductReviewCount" product_id=$product->id}</span> </div> I get no error in testing tool but no stars ... @Ajensen and @Frenchmaster -- Thanks for the kind words! It makes our day to hear that you guys like Yotpo enough to recommend it to others! @Fluffycat -- Yotpo Premium plans start at $30/month and include all the awesome features (like customizing your mail templates, awesome SEO tools, great community-building features). $30/month covers you for up to 300 orders. More than that? You'll pay 10 cents for every order above 300. @nasos Yotpo Premium plans also include Rich Snippets. If you're having trouble getting them to work, please don't hesitate to contact our awesome Support team at [email protected]. Thanks! Link to comment Share on other sites More sharing options...
FluffyCat Posted August 29, 2014 Author Share Posted August 29, 2014 Does Yotpo now work when clicking the review button in Outlook or Office365? When testing it, it seems as it is not. Link to comment Share on other sites More sharing options...
Yotpo Posted August 31, 2014 Share Posted August 31, 2014 Hey FluffyCat, Due to the way Outlook is built, our InMail form won't work there. As a workaround -- we include a link where Outlook users can click to leave a review. We can see which programs people use to open our review request emails, and a very small percentage are using Outlook. The majority of people are opening them in a webmail client or on their phones. Please let me know if I can help with anything else! Link to comment Share on other sites More sharing options...
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