badmintongrej Posted February 1, 2014 Share Posted February 1, 2014 Hello prestashoppers! I have this problem with a "guest tracking" after my customers have paid their stuff. How do I disable this object? Hope someone can help me! :-) Best regards Casper Laursen PS. The attached files is in Danish, so please contact me for translation. Link to comment Share on other sites More sharing options...
badmintongrej Posted February 2, 2014 Author Share Posted February 2, 2014 Hello prestashoppers! I have this problem with a "guest tracking" after my customers have paid their stuff. How do I disable this object? Hope someone can help me! :-) Best regards Casper Laursen PS. The attached files is in Danish, so please contact me for translation. Do anyone have a solution? Link to comment Share on other sites More sharing options...
badmintongrej Posted February 3, 2014 Author Share Posted February 3, 2014 Hello it's me again The problem is, that when a customer (guest) have payed for their things, they are redirected to the page (see screenshot above). And they dont know what email and order reference to use. Can't I just remove this ? Best regards Link to comment Share on other sites More sharing options...
Tobiasz Posted February 14, 2014 Share Posted February 14, 2014 You may just edit the page, the file is located in /themes/default (or whatever your theme is) and it's called: guest-tracking.tpl For presta 1.5.6.2: Remove: <form method="post" action="{$action|escape:'htmlall':'UTF-8'}" class="std"> <fieldset class="description_box"> <p>{l s='To track your order, please enter the following information:'}</p> <p class="text"> <label>{l s='Order Reference:'} </label> <input type="text" name="order_reference" value="{if isset($smarty.get.id_order)}{$smarty.get.id_order|escape:'htmlall':'UTF-8'}{else}{if isset($smarty.post.id_order)}{$smarty.post.id_order|escape:'htmlall':'UTF-8'}{/if}{/if}" size="8" /> <i>{l s='For example: QIIXJXNUI or QIIXJXNUI#1'}</i> </p> <p class="text"> <label>{l s='Email'}</label> <input type="text" name="email" value="{if isset($smarty.get.email)}{$smarty.get.email|escape:'htmlall':'UTF-8'}{else}{if isset($smarty.post.email)}{$smarty.post.email|escape:'htmlall':'UTF-8'}{/if}{/if}" /> </p> <p class="center"><input type="submit" class="button" name="submitGuestTracking" value="{l s='Send'}" /></p> </fieldset> </form> And put your code in place, i.e: <p>Thanks for shopping!</p> Link to comment Share on other sites More sharing options...
badmintongrej Posted February 14, 2014 Author Share Posted February 14, 2014 You may just edit the page, the file is located in /themes/default (or whatever your theme is) and it's called: guest-tracking.tpl For presta 1.5.6.2: Remove: <form method="post" action="{$action|escape:'htmlall':'UTF-8'}" class="std"> <fieldset class="description_box"> <p>{l s='To track your order, please enter the following information:'}</p> <p class="text"> <label>{l s='Order Reference:'} </label> <input type="text" name="order_reference" value="{if isset($smarty.get.id_order)}{$smarty.get.id_order|escape:'htmlall':'UTF-8'}{else}{if isset($smarty.post.id_order)}{$smarty.post.id_order|escape:'htmlall':'UTF-8'}{/if}{/if}" size="8" /> <i>{l s='For example: QIIXJXNUI or QIIXJXNUI#1'}</i> </p> <p class="text"> <label>{l s='Email'}</label> <input type="text" name="email" value="{if isset($smarty.get.email)}{$smarty.get.email|escape:'htmlall':'UTF-8'}{else}{if isset($smarty.post.email)}{$smarty.post.email|escape:'htmlall':'UTF-8'}{/if}{/if}" /> </p> <p class="center"><input type="submit" class="button" name="submitGuestTracking" value="{l s='Send'}" /></p> </fieldset> </form> And put your code in place, i.e: <p>Thanks for shopping!</p> Thanks for the help ! When the costumer gets to the page which now says "Thanks for shopping", it looks for them like the order has been completed. However, the order is recorded in the Backoffice, so I wrote to the payment solution company, and they told me that is was an error in the callback-url. Do you know how I can change that / see if it is correct ? Best regards Jacob Link to comment Share on other sites More sharing options...
raketasport Posted November 26, 2014 Share Posted November 26, 2014 Thanks for the help ! When the costumer gets to the page which now says "Thanks for shopping", it looks for them like the order has been completed. However, the order is recorded in the Backoffice, so I wrote to the payment solution company, and they told me that is was an error in the callback-url. Do you know how I can change that / see if it is correct ? Best regards Jacob thanks dude! Working on 1.9.0.6 Link to comment Share on other sites More sharing options...
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