bossydal1 Posted January 31, 2014 Share Posted January 31, 2014 when i create a new order through the back office when i click on create order it makes the order then stays on a white screen and it doesn't direct me back to the order i've jsut made. any help would be great with this Link to comment Share on other sites More sharing options...
vekia Posted January 31, 2014 Share Posted January 31, 2014 white screen = some parse or server errors please turn on error reporting, then instead of white page you will see detailed information about errors (what and where doesnt work) Link to comment Share on other sites More sharing options...
bossydal1 Posted January 31, 2014 Author Share Posted January 31, 2014 It is turned on it just dosent go anywhere after you create order Link to comment Share on other sites More sharing options...
vekia Posted January 31, 2014 Share Posted January 31, 2014 strange, can you check what's going on in browser console while you're creating order? (ctrl+shift+j in chrome) Link to comment Share on other sites More sharing options...
bossydal1 Posted February 1, 2014 Author Share Posted February 1, 2014 Everything is doing what it's suppose to do its something to do with a admin .php like orders Link to comment Share on other sites More sharing options...
vekia Posted February 3, 2014 Share Posted February 3, 2014 but without any information about errors, it is almost impossible to help no errors in console? also in ajax queries? Link to comment Share on other sites More sharing options...
bossydal1 Posted February 3, 2014 Author Share Posted February 3, 2014 this is the error i now get The cart cannot be loaded, or an order has already been placed using this cart. Link to comment Share on other sites More sharing options...
bossydal1 Posted February 3, 2014 Author Share Posted February 3, 2014 Fatal error: Out of memory (allocated 35127296) (tried to allocate 491520 bytes) in /websites/123reg/LinuxPackage23/ba/tt/is/battisfordmotorcycles.co.uk/public_html/prestashop/tools/tcpdf/tcpdf.php on line 21480 Link to comment Share on other sites More sharing options...
vekia Posted February 3, 2014 Share Posted February 3, 2014 this error means that you exceeded available memory resources on your hosting account. as i can see, error is related to pdf feature, i think that @tuk66 is able to help in this case Link to comment Share on other sites More sharing options...
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