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Multi-store problem - one store not working


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Ok, so I'm Creating a multi-store for my company. Basically we have a store that will sell overstock items to anyone (that one is open to the public - maybe 50 items). The other store is a wholesaler Store where our dealers will Log in and be able to purchase all 600+ products as well as the overstock items that appear in the overstock store. I set up a multi-store. The first store I set up has a URL of  /shop in the root and it seems to be going great - it comes up, looks good, seems to work fine. The dealer store . . . that's a different story. It's a virtual URL that was created by Prestashop, but when I type in the address "http://www.exhart.net/shop/dealer" all I can see is the logo that I put in and none of the modules are store "parts" show up. I can see code when I view the source code from the browswer and if I type in a longer URL to get to specifics I can pull up bits and pieces, but no luck getting that store to show up like it should. Where can I start to look? Any ideas?

 

BTW: I'm not a coder, but I've got people here who can translate your tech-talk. :) Thanks in advance for your help.

 

Lane

 

 

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Thank you. I turned on the errors and I can see all the php info on the page now, but can't seem to find an error? It's strange because if I enable iphone or ipad usage, I get the logo still, plus a partial graphic at the top of the page, so the page is loading, but there is something within that is not letting the modules or theme fully load.

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  • 3 months later...

Hey Nemo1 and all. 

I am having this issue. I activated multi shop and while my main shop (been working for 6 months now and perfectly) is fine at http://www.fixgear.info/, the second shop I am trying to set up is not showing any modules, categories nor products. I don't even get the cart and login menus at top. I have the second shop set up on a new URL at http://www.4ideurope.com .

 

Oddly enough, the mobile theme shows everything and works fine (i've looked on my iphone).

I have error reporting turned on but do not know how to check the errors nor do I know where they are reported. 

 

Any ideas?

 

I would REALLY appreciate some help here as I REALLY want to use multi shop.

Thanks,

jez...

Edited by fixgear (see edit history)
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Hi Nemo1 and thanks so much for the response.

When I activated multishop I did not mark all the boxes because I did not want the same products on the new shop as it will be to sell completely different products. 

I did not realize the modules would not be imported :(

Is there a way to go back and set it up again and import? 

Or should I just delete the one I set up wrong and set it up again from scratch and import the info this time?

Thanks,

jez...

Edited by fixgear (see edit history)
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And if I delete the current one and start over, what data should I import upon set up?

just modules and horizontal top menu? 

For your reference, this new store will sell completely different items than the current one but since the products are all (on current store and new one) sports related, some current customers may want to buy from the new store so I suppose I should import customers too? 

And do I maintain the category associations? 

Sorry for all the questions :( 

Thanks,
jez...

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  • 1 month later...
  • 2 months later...

hello there, sorry for interrupt conversation.

 

i want  to ask,

i have multistore option enabled and the second store is active, few of the product's on the second store also connected with the first one.

 

but now, i want to delete / disable the second shop. my question is, how to do that ?

if i only need to disable the second shop on "advanced parameter" menu, is that affected my main shop ?

i mean, is the product on the main shop deleted or it safe ?

 

i am worry if i only disable it, my main shop will be mess...

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If u want to delete 2nd store u can delete it or disable.

 

Deleting by default products and category from 2 nd store or any other store does not affects main store.

Don't worry

 

i am forgot that i am using group to both main store and the 2nd store, and also enabled sharing customer and order option..

so when i try to disable the 2nd store, it gives me an error.

so, i cannot disable it..

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