Rich Girl Posted January 30, 2014 Share Posted January 30, 2014 I am trying to test out my prestashop to make sure that customers can place orders and when I get to the checkout page I can not select a country there are no options and I have all countries and states enable in the back office. Can someone help with this please Link to comment Share on other sites More sharing options...
El Patron Posted January 30, 2014 Share Posted January 30, 2014 check this: http://screencast.com/t/b577k8k5zCty if set to yes and you do not have carriers for country, then they country will not be displayed. when set to 'no' then countries will be displayed, this of course could cause issues if at checkout for that country, there were no carriers. Link to comment Share on other sites More sharing options...
Rich Girl Posted January 30, 2014 Author Share Posted January 30, 2014 I have carriers set for all countries Link to comment Share on other sites More sharing options...
Rich Girl Posted January 30, 2014 Author Share Posted January 30, 2014 I have it set to no and the countries are not displayed Link to comment Share on other sites More sharing options...
El Patron Posted January 30, 2014 Share Posted January 30, 2014 back office-->localization-->countries are the countries enabled? do you not see any country selection presented at registration? Are you using default theme? Link to comment Share on other sites More sharing options...
accessorywireless Posted January 30, 2014 Share Posted January 30, 2014 yes i finally figured this out. I am now having an issue with not being able to select a state in check out. The state box is hidden but yet i have it listed in the format screen Link to comment Share on other sites More sharing options...
Rich Girl Posted January 30, 2014 Author Share Posted January 30, 2014 When I go to Countries there is nothing there but this option Restrict country selections in Front Office to those covered by active carriers Yes No But when I go to Zones all the countries are there and enabled Link to comment Share on other sites More sharing options...
El Patron Posted January 30, 2014 Share Posted January 30, 2014 yes i finally figured this out. I am now having an issue with not being able to select a state in check out. The state box is hidden but yet i have it listed in the format screen please tell us how you figured this out before we proceed to another question. Link to comment Share on other sites More sharing options...
accessorywireless Posted January 30, 2014 Share Posted January 30, 2014 I did not have carrier in the shipping tab set correctly, i deleted all and started over and this corrected the country block issue. Link to comment Share on other sites More sharing options...
accessorywireless Posted January 30, 2014 Share Posted January 30, 2014 yes i finally figured this out. I am now having an issue with not being able to select a state in check out. The state box is hidden but yet i have it listed in the format screen Link to comment Share on other sites More sharing options...
Rich Girl Posted January 30, 2014 Author Share Posted January 30, 2014 I noticed that I have no countries when I go to the countries tab how do I add the countries without adding them one by one Link to comment Share on other sites More sharing options...
saintofinternet Posted January 7, 2016 Share Posted January 7, 2016 i am having this problem of the ZIP CODE and STATE not being displayed in the Address Registration option. it was working fine but now suddenly stopped. can someone tell me what could be wrong? Link to comment Share on other sites More sharing options...
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