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Hi jodysingh,

 

I would talk to my hosting company as it sounds to me like a bad hosting environment.

 

When you run installer or really any website software at a minimum the software expects the running domain to be owner of the files.

 

This does not appear to be the case for you.

 

If one has to modify the file system to an unsafe level to have write capability, then this will create many difficult issues later.

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