SHIROKO Posted January 29, 2014 Share Posted January 29, 2014 (edited) Hello, I get an error message telling me the title, name and comment are not correct + product cannot be found when I try to add a comment to any product on my website. I tried chaniging : file: themes\THEM_NAME\modules\productcomments\productcomments.tpl From : <form action="#"> To : <form id="id_new_comment_form" action="#" onsubmit="return false;"> But no luck Here is my configuration : Informations à propos de votre configuration Informations sur votre serveur Informations sur votre serveur: Linux #9 SMP Wed Sep 26 03:29:25 CDT 2012 x86_64 Version du logiciel serveur: Apache Version de PHP: 5.3.28 Limite de mémoire: 128M Temps d'exécution maximal (max_execution_time): 45 Informations sur la base de données Version de MySQL: 5.5.34-32.0-log Moteur MySQL: InnoDB Préfixe des tables: ps_ Informations sur votre boutique Version de PrestaShop: 1.5.6.2 URL de votre boutique: Nom du thème utilisé: theme867 Informations sur la configuration mail Méthode d'envoi de mail: Vous utilisez la fonction mail() de PHP Vos informations Informations vous concernant: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.102 Safari/537.36 Vérifier votre configuration Paramètres requis: OK Paramètres optionnels: OK I use a templatemonster theme + 2.4 version of the module. Thanks in advance for your help ! Edited January 31, 2014 by SHIROKO (see edit history) Link to comment Share on other sites More sharing options...
SHIROKO Posted January 30, 2014 Author Share Posted January 30, 2014 any idea pls ? Link to comment Share on other sites More sharing options...
NemoPS Posted January 31, 2014 Share Posted January 31, 2014 Is the theme compatible with your prestashop version? Also, does it work on the default theme? Link to comment Share on other sites More sharing options...
SHIROKO Posted January 31, 2014 Author Share Posted January 31, 2014 Hi Nemo1, Well the template states compatible 1.5.x, and yes, add comment works perfectly with default theme. There is plenty files with same name : - root/modules/productcomments/ - root/themes/theme123/modules/productcomments/ - root/themes/default/modules/productcomments/ - root/themes/theme123/js/modules/productcomments etc... which drives me nuts. Since the module works with default theme, I assume bug comes from, my template. If I could have a lead on what to check / change would be much appreciated. Thanks in advance Link to comment Share on other sites More sharing options...
NemoPS Posted February 1, 2014 Share Posted February 1, 2014 Yes, the template is bugged in this case, so I suggest you contact the developer right away Link to comment Share on other sites More sharing options...
vekia Posted February 1, 2014 Share Posted February 1, 2014 new products comment are compatibile with prestashop above 1.5.6.1, if you've got older version - it will not work. If i were you i will grab products comments module from 1.5.4.1 version, this one: Link to comment Share on other sites More sharing options...
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