tonisky Posted January 29, 2014 Share Posted January 29, 2014 (edited) Hi everyone, I recently notice a problem in latest version of Prestashop. Particularly it is the "Continue shopping" button. Here is my website: http://phonepartsdirect.co.uk Theme installed: default theme. The continue shopping button works fine in normal checkout, however, whenever a customer added a voucher, it won't work anymore. Once a voucher is added, the redirect link of the "continue shopping" button refer to: http://phonepartsdirect.co.uk/gb/quick-order. It doesn't matter how many times you click the "continue shopping" button, it remains in the checkout page, which it shouldn't be. I created a sample voucher, the voucher code is: test. Before you add a voucher, the continue shopping button works fine. Once a voucher is added, the button link changed and stop redirecting. Why is that? Is this a bug?! Please help. Thanks. Tony Edited January 29, 2014 by tonisky (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted January 29, 2014 Share Posted January 29, 2014 (edited) Try the following: 1) disable yotpo module and try again. 2) disable google analytics and try again. 3) disable quick order and try again. One of these features is preventing correct re-direction. Although on one time I was able to get to home. What I did: I generally visit pages by deactivated JS. By activating each by each of your JS redirects (yotpo, google, etc), I was able to get to home after click on "continue shopping". So I presume your problem is a JS interfering in another. Edited January 29, 2014 by selectshop.at (see edit history) Link to comment Share on other sites More sharing options...
tonisky Posted January 29, 2014 Author Share Posted January 29, 2014 Try the following: 1) disable yotpo module and try again. 2) disable google analytics and try again. 3) disable quick order and try again. One of these features is preventing correct re-direction. Although on one time I was able to get to home. What I did: I generally visit pages by deactivated JS. By activating each by each of your JS redirects (yotpo, google, etc), I was able to get to home after click on "continue shopping". So I presume your problem is a JS interfering in another. Many thanks for your suggestion. Maybe a dumb question, but where to disable quick order? Link to comment Share on other sites More sharing options...
musicmaster Posted January 29, 2014 Share Posted January 29, 2014 Many thanks for your suggestion. Maybe a dumb question, but where to disable quick order? Preferences->Orders-> Order process type Link to comment Share on other sites More sharing options...
selectshop.at Posted January 29, 2014 Share Posted January 29, 2014 By the way, your modules are all latest version ? f not please also upgrade them. Link to comment Share on other sites More sharing options...
tonisky Posted January 30, 2014 Author Share Posted January 30, 2014 By the way, your modules are all latest version ? f not please also upgrade them. Hi, I tried all your suggestions. Unfortunately they didn't work. 1) disable yotpo module and try again. --> I uninstalled Yotpo, cleared browser cache and & smarty cache, tried again, didn't hlep. 2) disable google analytics and try again.--> I didn't install any Google analytics modules. 3) disable quick order and try again. -->Changed to standard 5-steps checkout, didn't help. And yes, I believe all of the modules installed are up to date, because I just intalled the shop several weeks ago. Everything should be in their latest version. Can it be something else cause the problem? Link to comment Share on other sites More sharing options...
musicmaster Posted January 30, 2014 Share Posted January 30, 2014 Did you check the source code of your page for errors? Look for the words "notice" and "error". Did you switch on Prestashop debugging? define('_PS_MODE_DEV_', true); in defines.inc.php Link to comment Share on other sites More sharing options...
selectshop.at Posted January 30, 2014 Share Posted January 30, 2014 No visible errors, when you use firebug. Nevertheless you can try to find problems by activating debug modus as musicmaster told. From my experience there are some PHP-Version by default with bugs. Which php-version is installed on your server , i.e. are you using for to run your shop ? Link to comment Share on other sites More sharing options...
tonisky Posted January 30, 2014 Author Share Posted January 30, 2014 (edited) No visible errors, when you use firebug. Nevertheless you can try to find problems by activating debug modus as musicmaster told. From my experience there are some PHP-Version by default with bugs. Which php-version is installed on your server , i.e. are you using for to run your shop ? Thanks for your suggestion. I wonder, does your shop has the similar issue? If possible, could you set up a sample voucher in your shop, then see if the continue shopping button works once a coucher is added? If the same issue happens, then I think it is probably a general issue. Edited January 30, 2014 by tonisky (see edit history) Link to comment Share on other sites More sharing options...
tonisky Posted January 31, 2014 Author Share Posted January 31, 2014 No visible errors, when you use firebug. Nevertheless you can try to find problems by activating debug modus as musicmaster told. From my experience there are some PHP-Version by default with bugs. Which php-version is installed on your server , i.e. are you using for to run your shop ? No visible errors, when you use firebug. Nevertheless you can try to find problems by activating debug modus as musicmaster told. From my experience there are some PHP-Version by default with bugs. Which php-version is installed on your server , i.e. are you using for to run your shop ? Hi, my PHP version of my server is: 5.3.28. Is it the latest one? I turned on Prestashop debugging into true, but still no errors displayed. Don't have a clue now. Link to comment Share on other sites More sharing options...
Recommended Posts