matthewriot Posted January 28, 2014 Share Posted January 28, 2014 (edited) This previous post had nothing to say about the community, in fact the presta community is the only people who have helped me so far =/ Anyway, I was trying to figure out how to remove the bug from prestashop where it displays random customer names in the header. There was a previous post about the cache in another thread, but all of those changes only caused more problems, so I need to comment out the name at the top I guess until a bug fix is released? Also, between my partner and I we've spent good money on prestashop plugins and support prestashop Financially and it gets very evry frustrating when there is evry little support. Apologies for the anger. If you go back and look....I think you're the only person that's ever taken the time to respond El Patron, so I deeply thank you for that. Edited January 29, 2014 by matthewriot (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted January 28, 2014 Share Posted January 28, 2014 So your expectation after calling the community jerks is for us to help you? Please rewrite your original post in a polite manner and I won't take any further action. yes? Link to comment Share on other sites More sharing options...
Paulito Posted January 28, 2014 Share Posted January 28, 2014 Good morning Although you do not seem happy, here is a possible answer to your question. Go to: public_html/Your Store/modules/blockuserinfo/blockuserinfo.tpl and around line 55 comment out the code in red <p id="header_user_info"> {l s='Welcome' mod='blockuserinfo'} {if $logged} <a href="{$link->getPageLink('my-account', true)|escape:'html'}" title="{l s='View my customer account' mod='blockuserinfo'}" class="account" rel="nofollow"><span><!--{$cookie->customer_firstname} {$cookie->customer_lastname}--></span></a> <a href="{$link->getPageLink('index', true, NULL, "mylogout")|escape:'html'}" title="{l s='Log me out' mod='blockuserinfo'}" class="logout" rel="nofollow">{l s='Log out' mod='blockuserinfo'}</a> I am not sure whether this will effect anything else I hope this helps and makes you a little happier Paul Link to comment Share on other sites More sharing options...
El Patron Posted January 28, 2014 Share Posted January 28, 2014 here are your previous topics, all with some sort of response...maybe not what you want to hear... but you are again out of line with your posting that nobody helped you. http://screencast.com/t/mvceXtOr6Vq Link to comment Share on other sites More sharing options...
matthewriot Posted February 3, 2014 Author Share Posted February 3, 2014 (edited) Again, I said the only people willing to help have always been the presta community, not the actual people who work for prestashop - if you work for presta, my apologies, I always had the perception you were another regular user. Paulito - that's exactly what I was looking for thanks so much! And Patron, I apologized once. This makes it twice. Criticism is apart of business, it's what makes good businesses strive to do better. Customer Service is key - And I appreciate yours Patron, even if you're peeved at me. Edited February 3, 2014 by matthewriot (see edit history) Link to comment Share on other sites More sharing options...
matthewriot Posted February 3, 2014 Author Share Posted February 3, 2014 (edited) PS -it worked 100% you're a savior. Edited February 4, 2014 by matthewriot (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted February 3, 2014 Share Posted February 3, 2014 Again, I said the only people willing to help have always been the presta community, not the actual people who work for prestashop - if you work for presta, my apologies, I always had the perception you were another regular user. Paulito - that's exactly what I was looking for thanks so much! And Patron, I apologized once. This makes it twice. Criticism is apart of business, it's what makes good businesses strive to do better. Customer Service is key - And I appreciate yours Patron, even if you're peeved at me. I am not peeved at you. But in the future please remember we are all volunteering in this community, yourself included. So if you (like me) want to rant against the machine, do what I do...delete the first two things we write and go with the third. I am sure I did that above...jajaja Link to comment Share on other sites More sharing options...
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