Dreamtheme Posted January 22, 2014 Share Posted January 22, 2014 Recently we have received a comment for our product ( see the attached image). The problem is that there is no such transaction for this product at this date, so how we have comment for product that is not registered to be sold at this date? On the comment section it is clear the name and the date of the order, why this is not registered on the transacions? and if it not sold, how can a user comment it? I hope for PrestaShop official answer Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted January 22, 2014 Share Posted January 22, 2014 Hello DreamTheme, Thks for this feedback. The date you actually see on the screen is the comment date. It's the day when the customer left his note. I just fixed it on preprod. I changed the sentence to clarify and also added the id order. Should be online within minutes cya 1 Link to comment Share on other sites More sharing options...
Dreamtheme Posted January 22, 2014 Author Share Posted January 22, 2014 Hello DreamTheme, Thks for this feedback. The date you actually see on the screen is the comment date. It's the day when the customer left his note. I just fixed it on preprod. I changed the sentence to clarify and also added the id order. Should be online within minutes cya Thank you Kamel, i understand now mark as solved. By the way, what happened with video tab on product page? why videos are no longer visible on product page? Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted January 22, 2014 Share Posted January 22, 2014 A modification was made recently about the videos which are no longer in a tab but directly integrated on the main one. Link to comment Share on other sites More sharing options...
Dreamtheme Posted January 22, 2014 Author Share Posted January 22, 2014 A modification was made recently about the videos which are no longer in a tab but directly integrated on the main one. Yeah but there is no visible videos anywhere, when we can expect to see them again? Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted January 22, 2014 Share Posted January 22, 2014 Can you give me a product where you have set a video but doesn't show up ? Link to comment Share on other sites More sharing options...
Dreamtheme Posted January 22, 2014 Author Share Posted January 22, 2014 Can you give me a product where you have set a video but doesn't show up ? Well on all our products videos are not visible, but here is an example http://addons.prestashop.com/en/food-drinks/6965-organicshop.html just checked in the description (edit mode) link is there, but on addons is no where visible. Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted January 22, 2014 Share Posted January 22, 2014 thks i'll take a look and come back to you Link to comment Share on other sites More sharing options...
Dreamtheme Posted January 22, 2014 Author Share Posted January 22, 2014 Ok thank you very much. Link to comment Share on other sites More sharing options...
Dreamtheme Posted February 4, 2014 Author Share Posted February 4, 2014 Any news about videos? still not visible . Link to comment Share on other sites More sharing options...
Kamel Boukhateb Posted February 5, 2014 Share Posted February 5, 2014 Hello, I'm sorry i started to take a look but without success and after a string of events (not sure it's the right way to say it - i meant that a lot happened), i had to handle more important things. But i created a task on our internal Jira so be sure it will be treated as soon as someone has some time. Sorry about that. Link to comment Share on other sites More sharing options...
Dreamtheme Posted February 5, 2014 Author Share Posted February 5, 2014 Ok thanks, i wait for some news when you can Link to comment Share on other sites More sharing options...
Dreamtheme Posted March 9, 2014 Author Share Posted March 9, 2014 A month later, any news on when videos will be back again? Link to comment Share on other sites More sharing options...
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