replacementvparts Posted January 21, 2014 Share Posted January 21, 2014 I am having a problem ONLY using Bluepay payment Module Whenever a customer checks out and, processes their order they 1st do NOT receive any confirmation od the order (Confirmation works fine using COD, Check, PayPal, Etc.) Seems that the problem is ONLY with BluePay and, Sometimes it does not even report an order on the backpage in orders section Any help would greatly be appreciated Thank you Aimee Link to comment Share on other sites More sharing options...
Dh42 Posted January 21, 2014 Share Posted January 21, 2014 Have you opened an issue on the prestashop bug tracker at forge.prestashop.com ? It might be your best bet. Link to comment Share on other sites More sharing options...
replacementvparts Posted January 21, 2014 Author Share Posted January 21, 2014 Have you opened an issue on the prestashop bug tracker at forge.prestashop.com ? It might be your best bet. Thank you I did not know of that site But, I just tried it Thank you for the help Aimee Link to comment Share on other sites More sharing options...
alexandrasanax Posted January 30, 2014 Share Posted January 30, 2014 I have the same issue, when a customer checksout they don't get an order confirmation, the cart is still showing product and I don't receive any order confirmation on the back office, but the charge is made to their credit card. Have you found the solution for this? Also bluepay does not work with one-step-checkout, is there a solution for that too? Thanks. Link to comment Share on other sites More sharing options...
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